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Business Development Manager

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NatWest Group

20d ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Banking & Finance
  • Milton Keynes

AI generated summary

  • You need SME banking knowledge, relationship management experience, risk awareness, a Diploma in Lending Skills (or willingness to obtain), strong networking, communication skills, and tech proficiency.
  • You will drive SME business development, build relationships, analyze markets, handle inquiries and complaints, ensure compliance, and create and execute business plans to meet KPIs.

Requirements

  • We’re looking for someone with an understanding of the SME banking market, experience of relationship management in the business, an awareness of risk requirements, both internally and externally, and experience of meeting and exceeding customer needs. You’ll hold the Diploma in Lending Skills Professional Qualification, or equivalent, or be willing to study for and complete one within 18 months.
  • Along with the ability to build a professional network internally across business segments, you’ll have experience in an environment of learning on a weekly basis with a focussed coaching plan.
  • You’ll also demonstrate:
  • Experience of delivering presentations to customers
  • Effective relationship management, diary management, and time management skills
  • Knowledge of technology platforms
  • Excellent interpersonal, communication, and presentation skills and the ability to network effectively

Responsibilities

  • We’ll look to you to drive business development activities across the SME landscape
  • You’ll build and maintain strong relationships with business leaders, business partners, and other related organisations to seek new opportunities
  • This is a great opportunity to be involved in a new team and proposition and have the ability to help shape future strategy while developing your skills, knowledge, and network
  • As a Business Development Manager, you’ll monitor and analyse the marketplace and participate in sales strategies to generate solutions for customers while building your internal and external network. In doing so, you’ll meet customer needs and assist the business in achieving our lending commitment while ensuring business goals are met in a manner consistent with our values.
  • You’ll effectively handle initial enquiries through your network of professionals and market partners, and facilitate an introduction to the relevant banking team to ensure a great customer outcome. You’ll also handle concerns and complaints at first point of contact, ensuring the delivery of good customer outcomes at every interaction, and you’ll formulate and drive a business plan to achieve all KPI’s.
  • Understand and adhere to the relevant laws, conflicts of interest, and the anti-money laundering guidelines
  • Complete all control tasks in a timely manner to the required standard
  • Operate within the training and competence scheme, ensuring the provision of accurate, full, and relevant information to customers
  • Respond and adapt to shifting priorities and deliver an effective performance within challenging timelines
  • Liaise with colleagues to share best practice and to flex capacity between teams as required
  • Build a strong internal and external network of stakeholders and proactively promote a culture where risk is managed effectively within the business

FAQs

What is the primary role of the Business Development Manager?

The primary role of the Business Development Manager is to drive business development activities across the SME landscape, build and maintain strong relationships with business leaders and partners, and identify new opportunities.

Is this position based in the United Kingdom?

Yes, this role is based in the United Kingdom, and all normal working days must be carried out within the UK.

What qualifications are required for this position?

Candidates should hold the Diploma in Lending Skills Professional Qualification, or equivalent, or be willing to study for and complete one within 18 months.

What skills are essential for the Business Development Manager?

Essential skills include effective relationship management, diary management, time management, excellent interpersonal and communication skills, and knowledge of technology platforms.

How does the role involve customer interaction?

The Business Development Manager will handle initial enquiries, address concerns and complaints, and ensure good customer outcomes through effective communication and relationship management.

Are there any specific performance metrics to meet in this role?

Yes, the Business Development Manager will formulate and drive a business plan to achieve all key performance indicators (KPIs).

What additional responsibilities does this role entail?

Additional responsibilities include understanding and adhering to relevant laws, completing control tasks timely, operating within the training and competence scheme, and sharing best practices with colleagues.

Will I have the opportunity to shape future strategy in this role?

Yes, this role offers the opportunity to be involved in a new team and proposition, allowing you to help shape future strategy while developing your skills and network.

What is the work environment like for this position?

The work environment is dynamic, supporting hybrid working and flexible hours to help employees thrive in their roles.

Is experience in presenting to customers necessary for this role?

Yes, candidates should have experience in delivering presentations to customers as part of their relationship management duties.

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NatWest Group

A relationship bank for a digital world. We champion potential.

Finance
Industry
10,001+
Employees
1968
Founded Year

Mission & Purpose

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.