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Business Risk Officer - C13 - MUMBAI

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Citi

15d ago

  • Job
    Full-time
    Senior & Expert Level
  • Business, Operations & Strategy
    Banking & Finance
  • Mumbai

AI generated summary

  • You should have 6-10 years in risk management, strong stakeholder engagement, program management skills, experience with jBPM, and excellent communication abilities. A bachelor's degree is required.
  • You will manage risk program strategy, drive workflow tool delivery, improve practices, oversee testing, engage stakeholders, assess risks, and support organizational enhancements.

Requirements

  • The successful candidate will have risk management experience and ability to work with senior stakeholders across the business, risk, compliance, finance, technology, program management functions and with geographically distributed global teams.
  • Ability to lead program management governance forums to support team members and stakeholders as they design, socialize and deliver against the transformation book of work according to common program management standards, reporting and closure processes.
  • 6-10 years’ financial services implementation experience or related risk and control function Experience in workflow management / implementation and corresponding technology (Angular/jBPM, ServiceNow, Pega), with jBPM experience preferred.
  • Bachelor’s degree required, Master’s degree preferred
  • Strong ability in interacting with and influencing business stakeholders
  • Capable of prioritizing and multi-tasking in a dynamic environment Strong written and verbal communication skills needed for influencing senior management decisions.
  • Ability to operate autonomously in order to make independent, strategic, and thoughtful decisions in order to identify and remediate problems and realize efficiencies across the function.

Responsibilities

  • Manage program strategy and planning within the Risk Monitoring, Reporting and Escalation (MRE) program including defining the strategy, approach, processes, quality, tools, and reporting that provide global risk management consistency and excellence.
  • Product Owner with the ability to bridge the gaps between product strategy and development, including providing clarity about the product’s vision and goals.
  • Leads delivery of sprints of the Enterprise Escalation Workflow Tool though collaboration with varying business users, technology partners, Internal Audit, and PMO colleagues.
  • Works closely with business partners on findings and makes recommendations on improving practices though technology solutions.
  • Directs junior team members in creation of procedural documentation, and user guides for the Escalation application's roll out and ongoing enhancements.
  • Examines procedures for consistency and gaps relative to policies and standards, in addition to impacts on user experience.
  • Leads internal testing of data integration, configuration, and enhancements to the workflow tool.
  • Leverages data to examine impacts to user experience and procedural breaks.
  • Provide governance for our portfolio of Technology projects, including dependency management, risk & issue management, and stakeholder engagement across a broad range of other programs.
  • Strategic planning and communication to multiple senior forums, regarding various transformation activities within the Consent Order.
  • Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
  • Work with leadership team and hiring managers to understand and action change in order to improve organizational oversight and standards.

FAQs

What is the primary focus of the Business Risk Officer role at Citi?

The primary focus of the Business Risk Officer role is to provide program management and technology product management for the Enterprise Risk Management (ERM) team's Escalation Events Transformation, overseeing remediation efforts and ensuring on-time delivery of technology commitments.

What qualifications are required for this position?

Candidates should have 6-10 years of financial services implementation experience or related risk and control function experience, preferably with expertise in workflow management and corresponding technology, as well as a bachelor’s degree; a master’s degree is preferred.

What kind of experience is valuable for this role?

Relevant experience includes risk management, program management, workflow management/implementation, and specific technology experience with tools like Angular/jBPM, ServiceNow, or Pega, with a preference for jBPM experience.

What are the key responsibilities of the Business Risk Officer?

Key responsibilities include managing program strategy and planning within the Risk Monitoring, Reporting, and Escalation program, collaborating with business users and technology partners, leading internal testing, and providing governance for technology projects.

What type of work environment can I expect?

The work environment is dynamic and requires the ability to prioritize tasks, interact with senior stakeholders, and operate autonomously while contributing to significant transformation initiatives.

Does Citi promote diversity in the workforce?

Yes, Citi is committed to fostering a diverse workforce that reflects the clients they serve and promotes an inclusive culture based on merit and respect.

Will I have the opportunity to interact with senior management?

Yes, the role provides organizational exposure to senior management and subject matter experts across various businesses and functions.

What is the importance of the role in terms of organizational impact?

The successful candidate will be part of a significant transformation effort affecting foundational risk management programs, contributing to global consistency and excellence in risk management practices.

Is there a possibility for career advancement in this position?

Yes, the position offers opportunities for personal and professional development, along with visibility and engagement in high-impact projects across the organization.

Finance
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. Citi's operation is to provide financial services that enable growth and economic progress. Core activities are safeguarding assets, lending money, making payments and accessing the capital markets.

Benefits

  • Live Well, Stay Healthy

    Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  • Paid parental leave

    We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  • Save well, for now and your future

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  • Keep learning

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  • Be well, take time off

    We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

  • Support Your Community

    We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.