Logo of Huzzle

Home

Matches

Explore

Manage

Business Support Administrator

image

East Lancashire Hospitals NHS Trust

14d ago

  • Job
    Full-time
    Junior & Mid Level

AI generated summary

  • You need strong admin skills, experience supervising staff, proficiency in SharePoint, and the ability to identify process improvements while supporting therapy services.
  • You will supervise admin staff, manage daily operations, enhance web systems, support clinical teams, design processes, and identify improvements in business support.

Requirements

  • - Band 4 Business admin support role available to work across teams and services
  • - Working closely with clinicians and teams delivering a supportive admin service to the Speech and Language Therapy, Stroke and Neuro services and leadership team
  • - Supervising and delegating to a band 3 admin support officer
  • - Ensuring delivery of service
  • - Development and maintenance of SharePoint and other relevant web-based systems as required
  • - Deputising/providing cover for Business Support Administrators across Therapies as required
  • - Responsible for the day-to-day line management of the Clinical Team Administrator providing effective leadership, coaching and mentoring as required
  • - Assisting with the development, delivery and performance management of all administrative processes required for the effective and efficient delivery of procedures across the Therapies Directorate
  • - Responsible for the delivery of agreed administrative systems and processes across their designated service areas and Directorate wide in line with agreed procedures and protocols
  • - Responsible for identifying issues, risks and opportunities for improvement in relation to business support processes

Responsibilities

  • - Supervise and delegate to a band 3 admin support officer, and ensure delivery of service.
  • - Responsible for the day-to-day line management of the Clinical Team Administrator providing effective leadership, coaching and mentoring as required to support the delivery of high-quality administration services.
  • - Responsible for the development and maintenance of SharePoint and other relevant web-based systems as required.
  • - Deputise/provide cover for Business Support Administrators across Therapies as required.
  • - Support the Head of Service, Therapies Leadership Team and clinical teams providing an efficient and effective business support administration service in line with the Directorate’s key operational and performance requirements (including HR, Performance, Governance/Patient Safety and Finance).
  • - Work closely with the Assistant Business Manager in the design and delivery of administrative processes that support delivery of Trust/Divisional and Directorate policy and procedures.
  • - Work as a member of the Therapies Business Support Administrator Team assisting with the development, delivery and performance management of all administrative processes required for the effective and efficient delivery of procedures across the Therapies Directorate.
  • - Responsible for the delivery of agreed administrative systems and processes across their designated service areas and Directorate wide in line with agreed procedures and protocols.
  • - Responsible for identifying issues, risks and opportunities for improvement in relation to business support processes.

FAQs

What are the working hours for this position?

The working hours are Monday to Friday from 8:30 AM to 4:30 PM.

What will be my primary responsibilities in this role?

You will provide business support administration to the Speech and Language Therapy, Stroke and Neuro services, supervise a band 3 admin support officer, and manage day-to-day administrative processes.

Will I receive any training or supervision?

Yes, we offer regular supervision and training to support your role.

What type of management responsibilities will I have?

You will be responsible for the day-to-day line management of the Clinical Team Administrator, providing effective leadership, coaching, and mentoring.

Is prior experience necessary for this role?

While prior experience in business administration is beneficial, the role is designed to support the right candidate with the necessary training and supervision.

Will I be working with other departments?

Yes, you will work closely with the Assistant Business Manager and across the Therapies Directorate to design and deliver administrative processes.

What systems will I need to manage?

You will be responsible for the development and maintenance of SharePoint and other relevant web-based systems as required.

What is the organizational goal of East Lancashire Hospitals Trust?

The vision of East Lancashire Hospitals Trust is to be widely recognized for providing safe, personal, and effective care.

Will I need to cover for other Business Support Administrators?

Yes, you will be required to deputize and provide cover for Business Support Administrators across Therapies as needed.

How many staff members does East Lancashire Hospitals Trust employ?

East Lancashire Hospitals Trust employs over 7,000 staff members.

East Lancashire Hospitals NHS Trust

Delivering safe, personal and effective care

Science & Healthcare
Industry
5001-10,000
Employees
2003
Founded Year

Mission & Purpose

East Lancashire Hospitals NHS Trust provides comprehensive healthcare services across several hospitals in East Lancashire, including emergency care, surgery, and specialized treatments. Their ultimate mission is to deliver high-quality, patient-centered care while improving health outcomes and promoting well-being. Their purpose is to ensure accessible, effective, and compassionate healthcare for the communities they serve, focusing on both immediate and long-term health needs.