FAQs
What is the main purpose of the Business Support Administrator role?
The main purpose of the Business Support Administrator role is to support the Service Placement Team in the commissioning of care packages for elderly and vulnerable people throughout Nottinghamshire.
What kind of prior experience is required for this role?
While specific prior experience is not detailed in the job description, candidates should possess excellent numeracy and ICT skills and have a good knowledge of Microsoft Office 365.
Are there training and induction processes for new hires?
Yes, the organization provides a full induction and extensive training, along with support from experienced colleagues.
What systems will I be using in this role?
You will be using MOSAIC, the social care record system, to handle financial commitments and complete workflows accurately.
Is attention to detail important for this position?
Yes, great attention to detail is crucial for this position to ensure quality assurance and compliance with GDPR.
How is workload managed in this position?
You will need to be organized and able to manage your own workload while demonstrating the ability to work on your own initiative.
What is expected regarding confidentiality and data protection in this role?
Due to the nature of the work, all applicants must maintain confidentiality and act in accordance with the Data Protection Act and General Data Protection Regulations.
What is the work schedule like for this role?
The role has a hybrid working style, with the expectation to attend Nottinghamshire office bases as needed.
What qualities are important for candidates applying for this position?
Candidates should be enthusiastic, positive, adaptable, and able to communicate effectively at all levels, while also being sensitive to the needs of service users.
Are there any specific policies that applicants should be aware of?
Yes, applicants should understand and commit to the Nottinghamshire County Council Equal Opportunities Policy.