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Business Support for Children in Care Health Team

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Dorset HealthCare University NHS Foundation Trust

Today

  • Job
    Full-time
    Entry, Junior & Mid Level

AI generated summary

  • You must ensure effective office cover, coordinate health assessments, manage records, handle data confidentially, communicate well, and have strong secretarial and IT skills.
  • You will ensure office coverage, coordinate health assessments, manage records, compile data, maintain systems, communicate with stakeholders, and input data into SystmOne and MOSAIC.

Requirements

  • - Work with team to ensure effective office cover during office hours (8.30am – 4:30pm)
  • - To support in the co-ordination of statutory Review Health Assessments
  • - Collate and formulate statistical data required relating to Key Performance Indicators in relation to the Initial and Review Health Assessments
  • - Develop, manage and maintain a full range of office systems, including filing, prioritising correspondence and message taking
  • - Be confident in telephone communication with staff/carers and young people, taking appropriate action in dealing with correspondence as required, ensuring information is passed on to relevant team members/personal
  • - To create and maintain CiC health records in line with policy and procedures including archiving of records
  • - Compile, collate and display data gathered with due regard for patient/client confidentiality in line with the data protection act and Dorset Healthcare (DHC) information governance policies
  • - Be confident in using general secretarial skills, word processing, database, and have experience of creating graphs, charts and pie charts plus hold ECDL or have taken the Elite test, or equivalent
  • - To ensure health information is kept up to date on SystmOne and local authority information system ‘MOSAIC’, and input activity data daily/monthly
  • - To act as point of contact for all agencies, disciplines and Heads of Service

Responsibilities

  • Work with team to ensure effective office cover during office hours (8.30am – 4:30pm).
  • To support in the co-ordination of statutory Review Health Assessments.
  • Collate and formulate statistical data required relating to Key Performance Indicators in relation to the Initial and Review Health Assessments.
  • Develop, manage and maintain a full range of office systems, including filing, prioritising correspondence and message taking.
  • Be confident in telephone communication with staff/carers and young people, taking appropriate action in dealing with correspondence as required, ensuring information is passed on to relevant team members/personal.
  • To create and maintain CiC health records in line with policy and procedures including archiving of records.
  • Compile, collate and display data gathered with due regard for patient/client confidentiality in line with the data protection act and Dorset Healthcare (DHC) information governance policies.
  • Be confident in using general secretarial skills, word processing, database, and have experience of creating graphs, charts and pie charts plus hold ECDL or have taken the Elite test, or equivalent.
  • To ensure health information is kept up to date on SystmOne and local authority information system ‘MOSAIC’, and input activity data daily/monthly.
  • To act as point of contact for all agencies, disciplines and Heads of Service.

FAQs

What is the job title for this position?

The job title is Business Support for Children in Care Health Team.

What are the main responsibilities of this role?

The main responsibilities include providing administrative support for the Review Health Assessment process, coordinating statutory Review Health Assessments, managing office systems, compiling and displaying statistical data, maintaining health records, and ensuring communication with all relevant parties.

What are the working hours for this position?

The working hours are from 8:30 AM to 4:30 PM.

Where is the job located?

The job is located in the Poole area, with options for home working available.

What tools and skills are required for this role?

Candidates should be confident using general secretarial skills, word processing, databases, and have experience in creating graphs, charts, and pie charts. Holding ECDL or having taken the Elite test, or an equivalent qualification is also required.

How will patient confidentiality be handled?

Patient confidentiality will be ensured by complying with the Data Protection Act and Dorset Healthcare information governance policies when compiling, collating, and displaying data.

Who will I be working with in this position?

You will be working with a friendly and enthusiastic team, as well as acting as a point of contact for all agencies, disciplines, and Heads of Service.

What is the organization's mission?

Dorset HealthCare's mission is to empower people to make the most of their lives through outstanding, joined-up healthcare services.

Who can I contact for more information about this job?

For more details or informal visits, you can contact Emily Garner, Team Lead for Children in Care Health Team at emily.garner1@nhs.net or by phone at 07770736050. Alternatively, you can contact Hayley Matthews at hayley.matthews3@nhs.net or by phone at 07500 993364.

Is diversity and inclusion valued in this workplace?

Yes, diversity and inclusion are highly valued, and the organization encourages everyone to be authentic and the best version of themselves.

What is the desired outcome of working with Dorset HealthCare?

The desired outcome is to contribute to the vision of being better every day through excellence, compassion, and expertise in all aspects of the work.

Dorset HealthCare University NHS Foundation Trust

Better Every Day

Science & Healthcare
Industry
5001-10,000
Employees
2011
Founded Year

Mission & Purpose

Dorset Healthcare University NHS Foundation Trust provides a wide range of health services across Dorset, including community health, mental health, and acute care. Their mission is to deliver high-quality, compassionate care that improves the health and well-being of the local population. They focuses on ensuring accessible, effective, and integrated services that address both immediate and long-term health needs.