FAQs
What is the primary focus of the C2C Dispute Management Process Expert role?
The primary focus is to participate in or lead the achievement of service levels and key measurement targets for dispute management, delivering high-quality and cost-effective services.
What qualifications are required for this position?
The role is suitable for entry and mid-junior level candidates in a Finance Administration role.
Are strong communication skills necessary for this position?
Yes, strong communication skills are essential, as the role requires building good relationships with stakeholders.
Is the C2C Dispute Management Process Expert expected to work independently?
Yes, employees in this role should be able to act on their own initiative, though they will work under regular supervision.
What type of expertise is valuable for this role?
Deepening domain expertise in Dispute Management is valuable, as it involves collecting proof of dispute validity and initiating resolving actions.
Will the candidate be expected to support experienced finance specialists?
Yes, the candidate will support experienced finance specialists by delivering progress reporting, task management, and documentation for finance activities.
How does the role contribute to innovation and process improvements?
The role contributes to innovation and process improvements through the adoption of frictionless finance practices, technologies, and methodologies.
Does the position require collaboration within a team?
Yes, being a strong team player and collaborating effectively with team members and stakeholders is crucial for success in this role.