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Cardiology Admin Support/Receptionist

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Aneurin Bevan University Health Board

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Newport

AI generated summary

  • You need excellent communication, IT, and organizational skills, clerical and medical records experience, plus the ability to work under pressure and prioritize effectively.
  • You will provide patient services, manage communications, organize tasks, work as a team, travel between sites, and cover weekends as needed while utilizing IT skills effectively.

Requirements

  • Excellent telephone manner and communication skills
  • Good organisational and time management skills
  • Excellent team player
  • Very good IT skills and experience with Microsoft packages and databases
  • Ability to travel between sites in a timely manner
  • Good General Education
  • Understanding of a range of routine work procedures, which would require a combination of on-the-job training and a period of induction
  • Computer Literate
  • Standard keyboard skills
  • Proficient in software packages, including Word, Excel
  • Previous clerical experience or similar
  • Previous Medical Records experience or knowledge of the hospitals patient administration system (PAS)
  • Good communication skills & Polite and professional telephone manner
  • Ability to perform well under pressure
  • Ability to prioritise workload and achieve targets within given deadlines
  • Ability to work flexibly either as part of a team or using ones own initiative
  • Ability to work and problem solve under pressure whilst achieving targets
  • Flexible to the needs of the service, energetic and determined
  • Demonstrate a commitment to achieving high quality standards of work

Responsibilities

  • Main duties of the job
  • Provide high quality patient services
  • Travel to other sites within ABUHB
  • Extra weekend cover expected on a rotational basis
  • Maintain an excellent telephone manner and communication skills
  • Exhibit good organisational and time management skills
  • Work effectively as a team player
  • Demonstrate very good IT skills and experience with Microsoft packages and databases
  • Ensure the ability to travel between sites in a timely manner

FAQs

Is the ability to speak Welsh required for this position?

The ability to speak Welsh is desirable for this post, but Welsh and/or English speakers are equally welcome to apply.

Will I receive training if I am hired?

Yes, we offer extensive training and development opportunities, including paid mandatory training and in-house programs.

What is the pay rate for this position?

The pay rate includes a temporary top-up to reflect the living wage of £12.60 per hour, which equates to £24,638 per annum.

Are there opportunities for career development within the organization?

Yes, there are various opportunities for career development, including recognized qualifications and professional career pathways.

Is there a need to travel for this position?

Yes, the candidate will be required to travel to other sites within the Aneurin Bevan University Health Board.

Are there any specific qualifications required for this role?

A good general education and computer literacy are essential, with proficiency in software packages such as Word and Excel considered desirable.

How often will I need to work on weekends?

There will be some extra weekend cover expected on a rotational basis.

Can I apply for this position if I have clerical experience but no medical records experience?

Yes, previous clerical experience is essential, and medical records experience or knowledge of the patient administration system is considered desirable but not mandatory.

How does the organization support work-life balance?

The organization promotes flexible working and a healthy work-life balance, along with providing occupational health support.

If I apply, how will I be notified about the status of my application?

Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form, so it's important to check your email account regularly.

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Aneurin Bevan University Health Board

Science & Healthcare
Industry
10,001+
Employees
2009
Founded Year

Mission & Purpose

Aneurin Bevan University Health Board was established on the 1st October 2009 and covers the areas of Blaenau Gwent, Caerphilly, Monmouthshire, Newport, Torfaen and South Powys. The Health Board employs over 14,000 staff, two thirds of whom are involved in direct patient care. There are more than 250 consultants in a total of over 1000 hospital and general practice doctors, 6,000 nurses, midwives, allied professionals and community workers