FAQs
What is the role of a Care Navigator?
The Care Navigator supports young people and their families while they wait for treatment, meeting with families, developing community support plans, and connecting young people to appropriate services.
Is travel required for this position?
Yes, the role is mostly community-based, so having access to transport is essential.
What kind of support will I receive when I start?
CWP offers up to three weeks of induction with the Prepare to Care programme, which provides information and training to support you in your role.
Are there any specific qualifications required for this role?
While specific qualifications are not mentioned in the job description, relevant experience in mental health or support services would be beneficial.
Can I apply if I have personal experience with mental health services?
Yes, CWP welcomes applications from people who have direct experience of accessing their services.
What is the working environment like?
The Care Navigator Team works predominantly in the community and is embedded within the Children & Young People's Mental Health Service (CYPMHS), which focuses on supporting young people with moderate to severe mental health needs.
How does CWP value diversity and inclusion in recruitment?
CWP is committed to promoting equality and diversity and developing a culture that values differences in their recruitment practices.
Who can I contact for more information about the role?
For further details or informal visits, you can contact Keli Macpherson, CN Supervisor, at kelli.macpherson@nhs.net or telephone 03003033157.
What is the overall rating of CWP by the Care Quality Commission?
CWP was rated as Outstanding for Caring and received a Good rating overall by the Care Quality Commission.
Is support available for neurodivergent individuals during the application process?
Yes, if you consider yourself neurodivergent and need help completing your application form, you can contact cwp.recruitment@nhs.net or telephone 01244 393100 for assistance.