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Case Administrator

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Legal
  • Leeds
  • Quick Apply

AI generated summary

  • You need IT skills, strong organization, respectfulness, and experience in written communication. A professional attitude and GCSEs (or equivalent) are essential.
  • You will manage correspondence, court documents, and disputes, ensuring GDPR compliance, timely communication with clients, and adherence to SRA & FCA regulations while maintaining internal systems.

Requirements

  • In short, IT skills, thoroughness and good organisation.
  • You should be the sort of person who meets deadlines and takes pride in a job well done.
  • You’ll also be helpful and respectful towards clients and our team.
  • Experience working in a similar environment is desirable, though experience with written communication is key, along with a fair, professional attitude.
  • If that sounds like you – and you have GCSEs (or equivalent) – there could be a place for you, here in the friendly Lowell team.

Responsibilities

  • Dealing with various types of correspondence, court documents and third parties.
  • Follow and adhere to the litigation process highlighting any urgent Court documentation.
  • Ensure that our internal system is maintained according to GDPR regulations, so that information is up to date and easily available.
  • Dealing with and responding to disputes generated by our Clients Customers by doing full account reviews to understand circumstances.
  • Liaise with our Client to ensure that documents and information obtained are within satisfactory turnaround times.
  • Respond to escalated issues from Client’s customers as required in accordance with regulations, procedures, policies and client’s service level agreements ensuring all deadlines are met.
  • Ensure all departmental processes are followed and that all internal systems are correctly noted items are correctly filed, scanned, forwarded and or confidentially destroyed.
  • Adhere to the SRA & FCA regulations.

FAQs

What is the role of a Legal Case Administrator at Overdales Legal?

The Legal Case Administrator assists solicitors by handling administrative tasks related to litigated cases in a consumer small claims environment, including responding to correspondence, dealing with documentation, and drafting legal documents.

What qualifications are needed for this position?

Candidates should have GCSEs (or equivalent) and experience with written communication. Experience in a similar environment is desirable but not mandatory.

What are the key responsibilities of the Legal Case Administrator?

Key responsibilities include managing various types of correspondence, ensuring compliance with the litigation process, maintaining internal systems according to GDPR, reviewing disputes, liaising with clients, and adhering to SRA & FCA regulations.

Is prior legal experience necessary for this position?

While experience in a similar environment is desirable, it is not a strict requirement. A professional attitude and strong written communication skills are key.

What benefits do employees receive at Overdales Legal?

Employees receive a competitive salary, annual pay reviews, a performance-based bonus, flexible benefits, 28 days of holiday plus bank holidays, and access to an on-site gym, which is free to use.

How does Overdales Legal support employee career development?

The firm offers various opportunities for personal and professional development to help employees shape their careers according to their aspirations.

Is there any support for mental health or well-being?

While the job description does not specify mental health support, the company does provide flexible benefits and promotes a positive working environment, which includes access to an on-site gym.

What type of work environment can employees expect at Overdales Legal?

Employees can expect a friendly and respectful work environment, with a team-oriented approach aimed at collaboration and effective communication.

Making credit work better for all

Finance
Industry
1001-5000
Employees
2004
Founded Year

Mission & Purpose

Lowell is one of Europe’s largest credit management companies with a mission to make credit work better for all. It operates in the UK, Germany, Austria, Switzerland, Denmark, Norway, Finland, Sweden and Amsterdam. Lowell’s unparalleled combination of data analytics insight and robust risk management provides clients with expert solutions in debt purchasing, third party collections and business process outsourcing. With its ethical approach to debt management, Lowell always looks for the most appropriate, sustainable and fair outcome for each customer’s specific circumstances. Lowell was formed in 2015 following the merger of the UK and German market leaders: the Lowell Group and the GFKL Group. In 2018, Lowell completed the acquisition of the Carve-out Business from Intrum, which has market-leading positions in the Nordic region. It is backed by global private equity firm Permira and Ontario Teachers’ Pension Plan.