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Case Administrator - Full time and Part time - Yorkshire and the Humber Probation Service - Leeds

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HM Prison and Probation Service

Sep 12

Applications are closed

  • Job
    Full-time
    Entry Level
  • People, HR & Administration
  • Leeds

Requirements

  • - An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Responsibilities

  • - Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
  • - Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
  • - Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
  • - Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
  • - Provide cover for an effective and efficient reception and telephone enquiry service.
  • - Act as single point of contact within unit for specialist area of work as required.
  • - Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
  • - Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
  • - Carry out enforcement administration as required.
  • - Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
  • - Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
  • - Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
  • - Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
  • - Undertake specific Visor administration tasks in accordance with the procedures.
  • - Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
  • - Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
  • - Provide cover within the unit and to other units within the LDU and Division as appropriate.
  • - Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
  • - Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
  • - To work within the aims and values of PS and HMPPS.

FAQs

What is the salary range for the Case Administrator position?

The salary range for the Case Administrator position is £22,096 - £24,718.

Is this position full-time, part-time, or both?

This position offers both full-time and part-time working options.

What type of contract is being offered for this job?

The contract type being offered for this job is permanent.

Where is the Case Administrator position located?

The position is based at multiple locations in Leeds, including LEEDS COMBINED LEEDS, NPS 379 YORK ROAD, NPS Leeds Magistrates Court, and NPS WATERLOO HOUSE.

What are the working hours for part-time employees?

Part-time working hours are 31 hours per week.

What kind of support will be provided to staff in this role?

The role involves providing administrative support to staff and people on probation, ensuring efficient processes and maintaining administration systems.

Are there any benefits associated with this position?

Yes, benefits include access to learning and development, flexible working options, a Civil Service pension, annual leave, public holidays, and a season ticket advance.

What is the selection process for this job?

The selection process uses Success Profiles and will assess candidates against Behaviours, Strengths, and Experience.

Are background checks required for this position?

Yes, successful candidates must undergo a criminal record check and complete baseline personnel security standard checks.

What groups are eligible to apply for this position?

This job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth nationals with the right to work in the UK, and other specified groups under the European Union Settlement Scheme (EUSS).

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HM Prison and Probation Service

Preventing victims by changing lives.

Government
Industry
10,001+
Employees

Mission & Purpose

The Prison and Probation Service in the UK is responsible for the management of prisons and the supervision of offenders in the community. Their ultimate mission is to protect the public by reducing reoffending and ensuring offenders are safely and securely managed. Their purpose is to support rehabilitation, provide opportunities for offenders to reform, and ensure they are prepared for successful reintegration into society. The service is committed to maintaining safety, security, and effectiveness in the criminal justice system.

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