Case Administrator - HMP Elmley/HMP Standford Hill-East Kent

HM Prison and Probation Service

Oct 23

Applications are closed

Job
Full-time
Entry Level
Swansea, +2

Requirements

Please refer to Job Description
This is an administrative job within the Probation Service.
In line with PS policies and procedures, the job holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.
This role may involve some out of hours work.
The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.
Please refer to Job Description
Working Together
Communicating and Influencing
Making Effective Decisions

Responsibilities

Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
Provide cover for an effective and efficient reception and telephone enquiry service
Act as single point of contact within unit for specialist area of work as required
Deal fairly, effectively and firmly with a range of Service users, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
Carry out enforcement administration as required.
Where necessary, issue petty cash /vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
Report faulty equipment and / or materials to Manager and arrange for replacement/ repair as agreed.
Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
Undertake specific Visor administration tasks in accordance with the procedures
Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and, distributing notes/minutes and action points
Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
Provide cover within the unit and to other units within the PDU and Division as appropriate.
Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies
Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
To work within the aims and values of PS.

FAQs

What is the salary range for the Case Administrator position?

The salary range for the Case Administrator position is £23,250 - £25,210.

What is the contract type for this job?

The contract type for this job is permanent.

Is this a full-time position?

Yes, this is a full-time position.

Where is the job located?

The position is based at HM Prison Elmley, ME12 4AY, and HM Prison Standford Hill, ME12 4AA.

What are the main responsibilities of the Case Administrator?

The main responsibilities include maintaining accurate offender and victim information, preparing case records, administering referrals, managing communications, and organizing resources for case management.

What qualities are being sought in candidates for this role?

The role seeks empathetic, patient, and organized individuals who are capable of making a difference and have a commitment to equality and inclusion.

Is there an opportunity for annual pay progression?

Yes, the Probation Service offers the opportunity for annual pay progression.

What additional benefits are offered?

Benefits include access to learning and development, a Civil Service pension with an employer contribution of 28.97%, annual leave, public holidays, and flexible working options.

What security checks are required for this position?

Successful candidates must undergo a criminal record check and complete baseline personnel security standard checks.

Who can apply for this job?

The job is open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, and certain EU nationals with settled or pre-settled status.

HM Prison and Probation Service

Preventing victims by changing lives.

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Mission & Purpose

The Prison and Probation Service in the UK is responsible for the management of prisons and the supervision of offenders in the community. Their ultimate mission is to protect the public by reducing reoffending and ensuring offenders are safely and securely managed. Their purpose is to support rehabilitation, provide opportunities for offenders to reform, and ensure they are prepared for successful reintegration into society. The service is committed to maintaining safety, security, and effectiveness in the criminal justice system.