Case Administrator - Yorkshire and the Humber Probation Service - Leeds

HM Prison and Probation Service

Jan 9

Applications are closed

Job
Full-time
Entry, Junior, Mid & Senior Level
Leeds

Requirements

An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

Responsibilities

Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.
Prepare, maintain and collate case and other records, files and management information, in accordance with the standards required.
Receive and distribute information and communications in an appropriate manner, e.g. telephone, paper, e-mail.
Provide cover for an effective and efficient reception and telephone enquiry service.
Act as single point of contact within unit for specialist area of work as required.
Deal fairly, effectively and firmly with a range of people on probation, some of whom may be in crisis, distress or who may display inappropriate or aggressive behaviour, and to seek appropriate support in accordance with the circumstances and office procedures.
Make practical arrangements such as appointments, directions, etc., for the implementation of the Sentence Plan.
Carry out enforcement administration as required.
Where necessary, issue petty cash/vouchers/warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.
Organise the availability of appropriate equipment, materials, and facilities for activities relating to the management of cases.
Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
Undertake specific Visor administration tasks in accordance with the procedures.
Attend meetings as appropriate. Provide support to meetings as required including organising agenda, taking and distributing notes/minutes and action points.
Ensure all activities are conducted in accordance with Health and Safety policies and procedures, undertake equipment tests as required.
Provide cover within the unit and to other units within the LDU and Division as appropriate.
Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes, challenge anti-social behaviour and attitudes.
To work within the aims and values of PS and HMPPS.

FAQs

What is the salary range for the Case Administrator position?

The salary range for the Case Administrator position is £23,250 - £25,210.

Is this position temporary or permanent?

This position is a permanent role.

What are the working patterns available for this role?

The working patterns available include flexible working, full-time, job share, and part-time options.

Where is the Case Administrator position located?

The position is based at various locations in Leeds, including LEEDS COMBINED LEEDS, NPS 379 YORK ROAD, NPS LEEDS MAGISTRATES COURT, and NPS WATERLOO HOUSE.

What kind of experience is required for this role?

The role requires empathetic, patient, and organized individuals, but specific experience requirements are not detailed in the job description.

Are there opportunities for professional development in this position?

Yes, there is access to learning and development opportunities to enhance skills and career growth.

Will I need to undergo a background check?

Yes, successful candidates must undergo a criminal record check.

What kind of benefits does the job offer?

Benefits include access to learning and development, flexible working options, a Civil Service pension with an employer contribution of 28.97%, annual leave, public holidays, and a season ticket advance.

What are the expected working hours for this role?

The role may involve some out of hours work, but specific working hours are not detailed in the job description.

How can I apply for the Case Administrator position?

You can apply for the position through the provided link in the job announcement on the Justice Jobs website.

Will I need to handle sensitive information in this role?

Yes, the post holder must adhere to policies regarding the sensitive and confidential nature of the information handled in this role.

What types of tasks will I be responsible for as a Case Administrator?

Responsibilities include maintaining accurate records, dealing with referrals and communications, providing administrative support, and managing case-related tasks, among others.

Is there a specific date for an information webinar about this role?

Yes, there is a Case Administrator webinar scheduled for the 15th of January 2025 from 12:00hrs - 13:00hrs.

HM Prison and Probation Service

Preventing victims by changing lives.

Government

Industry

10,001+

Employees

Mission & Purpose

The Prison and Probation Service in the UK is responsible for the management of prisons and the supervision of offenders in the community. Their ultimate mission is to protect the public by reducing reoffending and ensuring offenders are safely and securely managed. Their purpose is to support rehabilitation, provide opportunities for offenders to reform, and ensure they are prepared for successful reintegration into society. The service is committed to maintaining safety, security, and effectiveness in the criminal justice system.