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Case Manager

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The Salvation Army

Jan 22

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Healthcare
  • Melbourne
  • Quick Apply

AI generated summary

  • You need a diploma/degree in Social Work or related field, case management experience, knowledge of homelessness, stakeholder engagement skills, and necessary background checks. A valid driver's license is required.
  • You will build client relationships, provide case management and referrals, tailor plans, collaborate with partners, maintain records, meet reporting requirements, and participate in team activities.

Requirements

  • Diploma or Degree qualification in Social Work, Psychology, or related field
  • Relevant experience in the social service sector including case-management
  • Able to demonstrate knowledge of homelessness including context, causes, models and approaches relating to best practice
  • Experience working with internal and external stakeholders to both maintain and create new connections in the sector
  • A Nationally Coordinated Criminal History Check
  • A current and valid Working with Children’s Check
  • A valid Victorian Driver's license.

Responsibilities

  • Build effective, trauma-informed relationships with clients using strength-based, client-centered approaches
  • Provide case management, service coordination, advocacy, and referrals to address client needs and promote stability
  • Tailor case management plans to individual client needs
  • Support clients through case conferences, exit planning, and advocacy with service providers
  • Collaborate with internal and external stakeholders to maintain strong relationships with community partners and service providers
  • Identify service gaps, recommend improvements, and ensure compliance with accreditation standards
  • Participate in team meetings, service planning, and community engagement activities
  • Maintain accurate client records and contribute to quality improvement initiatives
  • Meet reporting requirements and provide required reports in a timely manner
  • Participate in regular supervision, performance planning, and staff meetings for ongoing development

FAQs

What is the primary focus of the Intensive Case Management Initiative (ICMI)?

The primary focus of the ICMI is to provide intensive case management and outreach support to adults experiencing homelessness, particularly those with complex needs, to help them secure stable housing and address mental health care.

What qualifications are required for the Case Manager position?

A Diploma or Degree qualification in Social Work, Psychology, or a related field is required for the Case Manager position.

Is prior experience in the social service sector necessary?

Yes, relevant experience in the social service sector, including case management, is necessary for this role.

What types of checks are required before employment?

A Nationally Coordinated Criminal History Check and a current and valid Working with Children’s Check are required for this position.

Where is the Case Manager position based?

The Case Manager position is based out of Flagstaff in Melbourne.

What opportunities for professional growth are offered?

The role offers opportunities for training and career development.

Are there any employee benefits related to salary packaging?

Yes, the position includes an attractive salary with not-for-profit salary packaging benefits, which allow for $15,900 tax-free, plus meals and entertainment benefits of $2,650.

Is a valid Victorian Driver's license required for the Case Manager role?

Yes, a valid Victorian Driver’s license is a requirement for this role.

What is the work environment like at The Salvation Army?

The Salvation Army values integrity, compassion, respect, diversity, and collaboration and fosters an inclusive work environment that embraces diverse talent.

How can candidates apply for the Case Manager position?

Candidates can apply by submitting a current CV and a cover letter detailing their alignment with the essential requirements of the role via the provided application link.

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The Salvation Army

Dedicated to helping people in need overcome poverty, addiction, and spiritual and economic hardship across the U.S.

Non-profit
Industry
10,001+
Employees
1865
Founded Year

Mission & Purpose

The Salvation Army is the nation's largest direct provider of social services. Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code. By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country. The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.