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Casework Officer (Ref: 92290)

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HM Prison and Probation Service

20d ago

  • Job
    Full-time
    Mid & Senior Level
  • Government & Politics
    Legal
  • Lincoln

AI generated summary

  • You need knowledge of casework processes, ability to meet deadlines, strong organizational skills, and excellent communication for quality assurance and stakeholder engagement.
  • You will manage high-risk cases, liaise with legal teams, prepare submissions, represent the Service at conferences, and maintain accurate case tracking for reporting.

Requirements

  • The post requires knowledge of casework processes and policies, an understanding of the issues involved in the management of high profile cases,
  • The post holder is also responsible for the quality assurance of the work of the casework support team.
  • This role requires the ability to meet tight deadlines, organise and prioritise casework targets and establish good working relationships with staff and stakeholders.
  • The post holder will have excellent communication skills in order to perform this role to a high level.

Responsibilities

  • Support the Head of Casework on defending judicial reviews brought by prisoners, liaising with legal advisers, Government Legal Department, and Counsel.
  • Prepare draft submissions, draft replies to PQs, press lines, Ministers cases and general correspondence in relation to casework.
  • The post holder will need to liaise with numerous stakeholders in HMPPS / NPS and the wider MOJ, including prison and probation staff, policy colleagues and MOJ Legal Directorate.
  • Personally manage reviews considering evidence, providing advice.
  • Represent the Service at case conferences with Counsel ensuring that the interests of the MOJ are protected.
  • Act as a source of advice and assistance for colleagues.
  • Personally manage a caseload that includes some high risk and occasionally high profile cases, ensuring that the reputation and interests of the Service are protected. Brief Senior Managers directly as required.
  • Responsible for signing off casework documents.
  • Engage with a range of business areas across the Service and in MOJ, raising litigation awareness and maintaining the good reputation of the Unit.
  • Ensure the case tracking system, is updated and accurate so as to enable accurate reports to be generated on numbers, outcomes and spend.

FAQs

What is the job title for this position?

The job title is Casework Officer (Ref: 92290).

What are the primary responsibilities of a Casework Officer?

The primary responsibilities include managing casework systems, drafting responses to correspondence, compiling information for ministerial submissions and litigation, engaging with stakeholders, and ensuring quality assurance of the casework support team's work.

Is this role primarily office-based or does it allow for remote work?

This role is a nationally based position, but specific details about remote work options would need to be confirmed with the employer.

What qualifications or experience are required for this position?

The role requires knowledge of casework processes and policies, an understanding of high-profile case management, and excellent communication skills.

What kind of support will a Casework Officer provide to the Head of Casework?

A Casework Officer will support the Head of Casework on defending judicial reviews, liaising with legal advisers and representing the service at case conferences to protect the interests of the MOJ.

What salary and benefits are offered for the Casework Officer position?

The salary is £34,760, with an employer contribution of £10,069 towards the Civil Service Defined Benefit Pension scheme, alongside various benefits including annual leave, public holidays, and access to learning and development.

What behaviours will be assessed during the selection process?

Candidates will be assessed against the following behaviours: Communicating and Influencing, Delivering at Pace, Making Effective Decisions, Managing a Quality Service, and Working Together.

Do successful candidates need to undergo a security check?

Yes, successful candidates must undergo a criminal record check and complete baseline personnel security standard checks.

Who can apply for this job in terms of nationality?

This job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, EU nationals with settled or pre-settled status, and individuals with limited or indefinite leave to remain who were eligible to apply for EUSS by December 31, 2020.

Where can candidates find more information about the recruitment process?

Candidates can find more information about the recruitment process on the Candidate Information Page linked in the job description.

What is the purpose of the Civil Service Code?

The Civil Service Code sets out the standards of behaviour expected of civil servants and promotes the values of integrity, honesty, objectivity, and impartiality.

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HM Prison and Probation Service

Preventing victims by changing lives.

Government
Industry
10,001+
Employees

Mission & Purpose

The Prison and Probation Service in the UK is responsible for the management of prisons and the supervision of offenders in the community. Their ultimate mission is to protect the public by reducing reoffending and ensuring offenders are safely and securely managed. Their purpose is to support rehabilitation, provide opportunities for offenders to reform, and ensure they are prepared for successful reintegration into society. The service is committed to maintaining safety, security, and effectiveness in the criminal justice system.