FAQs
What is the primary responsibility of a Cashier/Supervisor at this store?
The primary responsibility is to maintain excellent customer service and manage the checkout area while ensuring customer satisfaction is at the center of all actions.
What duties are included under customer service?
Duties under customer service include providing excellent customer service, engaging positively with customers, maintaining an organized checkout area, greeting customers warmly, accurately scanning or entering product data, and handling cash and loyalty programs like PC Optimum.
How is merchandising handled in this role?
The Cashier/Supervisor ensures proper documentation is completed for customer receipts and returns, and is responsible for merchandising and maintaining designated areas, including facing products, labeling, and signing.
What are the loss prevention responsibilities?
Responsibilities include ensuring loss prevention standards are followed and controlling cash, lottery, and stamp inventory.
What qualifications are required for this position?
Qualifications include planning, judgment, decision-making skills, the ability to balance teamwork with efficiency in processing customer orders, along with organization and neatness.
What kind of experience should a candidate have?
Candidates should have strong computer and register skills, be well organized with the ability to keep records, and be detail-oriented.
What is the work environment like at a Shoppers Drug Mart store?
The work environment is supportive, as each store has an Associate-Owner while being backed by a national brand. Employees benefit from a purchase discount program, flexible schedules, competitive pay, and online learning opportunities.
How does Shoppers Drug Mart value diversity?
Shoppers Drug Mart recognizes Canada's diversity as an opportunity to better serve communities and strives to reflect this diversity in their product offerings, hiring practices, and store culture.
What accommodations are available for individuals with disabilities?
Accommodation is available upon request for applicants and colleagues with disabilities to ensure an inclusive work environment.
How does the store view compliance with laws and regulations?
Upholding the law is integral to the store's Code of Conduct, emphasizing the importance of doing the right thing for customers and stakeholders.