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Casual Sales Assistant

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  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Kingston upon Hull

Requirements

  • Excellent communication skills
  • Able to work effectively within a team environment
  • Customer focused
  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can do attitude
  • Passion for fashion retail
  • Professional manner
  • Fashion conscious and trend aware
  • Flexible and reliable

Responsibilities

  • To greet customer with a sincere and warm welcome and ensure they are aware you are there to help
  • Ask open questions to find out customers needs
  • To recommend, select and locate the correct merchandise for the customers needs
  • To provide information about in store offers, promotions and store cards
  • To receive and process cash and card transactions
  • Be aware of latest trends and remain fully updated on product knowledge
  • Maintain a customer friendly and customer focused environment at all times.
  • Guarantee a high level of customer service at all times.
  • Educate and guide customers about the brands and the product we sell.
  • Offer alternatives and add on sales as and when necessary
  • Ensure store standards are complete and the store is prepared for the next trading day
  • Comply with all the brands policies and procedures at all times.

FAQs

What is the location of the Casual Sales Assistant position?

The position is located in Kingston upon Thames, KT1 1NX.

What brand will the Casual Sales Assistant be working with?

The Casual Sales Assistant will be working with Giulio, part of the Frasers Group luxury division.

What type of employment is being offered for this position?

This position is part-time and casual, with no guaranteed hours of work.

What are the key contribution areas for this role?

Key contribution areas include greeting customers, understanding their needs, providing product information, processing transactions, maintaining store standards, and ensuring a high level of customer service.

What skills and knowledge are required for the Casual Sales Assistant role?

Required skills include excellent communication, teamwork ability, and a customer-focused approach.

What personal qualities are preferred for applicants?

Preferred personal qualities include high energy, confidence, enthusiasm, professionalism, and a passion for fashion retail.

Are there any specific policies that employees must comply with?

Yes, employees must comply with all brand policies and procedures at all times.

Is there a set schedule for hours of work?

No, there is no guaranteed schedule; hours can vary from week to week, and there may be weeks with no offered hours.

What is emphasized regarding work attitude in this role?

It is emphasized to "think without limits," "own your role," and "be relevant" to people, partners, and the planet.

Is fashion awareness important for this position?

Yes, being fashion conscious and trend aware is considered a vital quality for applicants.

We are building the planet’s most admired and compelling brand ecosystem.

Retail & Consumer Goods
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.

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