Logo of Huzzle

Casual Sales Assistant - Frasers

Applications are closed

  • Job
    Part-time
    Entry & Junior Level
  • Hospitality & Retail
  • Glasgow

Requirements

  • Relevant customer facing experience which reflects the role
  • Can demonstrate a passion for working with customers to enhance their shopping experience
  • A desire and ability to deliver sales against targets set
  • Ability to communicate confidently with colleagues and customers
  • Be a team player

Responsibilities

  • To greet and engage with customers on arrival and answer any first queries e.g. where is buy and collect.
  • Able to assist customers where security tags have been left on at the barriers
  • Able to recognise and support on nearby tills if necessary.
  • Deliver a world class customer experience that is unrivalled in the marketplace
  • Display excellent attention to detail when helping to style customers by actively listening to their needs
  • Introduce customers to and demonstrate enthusiasm for all multi-channel services to drive sales and build customer loyalty
  • Resolve queries effectively face-to-face or on the telephone
  • Maintain replenishment and achieve excellent stockroom and back of house standards to ensure product availability
  • Maintain high standards of personal presentation
  • Take an active role in supporting in-store events, providing ideas and feedback on ways to improve.
  • Maintains sophisticated retail and visual standards to capture the customers imagination to drive sales
  • Takes an active role in loss prevention within the store
  • Adheres to all health and safety policies at all times

FAQs

What does the role of a Casual Sales Assistant at Frasers involve?

The role involves providing exceptional customer service to drive loyalty and sales, assisting customers with their queries, demonstrating product knowledge, maintaining high store standards, and actively contributing ideas to enhance the store environment.

What are some key accountabilities of the Casual Sales Assistant position?

Key accountabilities include greeting and engaging with customers, assisting with security tag issues, delivering a world-class customer experience, maintaining excellent stockroom standards, supporting in-store events, and adhering to health and safety policies.

What skills are essential for the Casual Sales Assistant role?

Essential skills include relevant customer-facing experience, a passion for enhancing the shopping experience, a desire to meet sales targets, confident communication skills, and the ability to work as a team player.

Are there any guaranteed hours for this position?

No, this role has no guaranteed hours of work, and the hours can vary from week to week, meaning there may be weeks with no hours offered.

How does Frasers define the qualities they are looking for in a candidate?

Frasers seeks candidates who think without limits, own their role and results, and are relevant to their people, partners, and the planet, demonstrating a commitment to continuous learning and development in a retail environment.

What should I expect during customer interactions as a Casual Sales Assistant?

You should expect to engage with customers by greeting them upon arrival, answering their queries promptly, listening to their needs to style them effectively, and introducing them to various multi-channel services to enhance their shopping experience.

Is the position strictly customer-facing?

While the position primarily focuses on customer engagement, there may be a need to support colleagues in other areas of the store when required.

How important is self-presentation in this role?

Maintaining high standards of personal presentation is crucial, as it reflects the professional image of the store and contributes to the overall customer experience.

What kind of experience is required for this position?

Relevant customer-facing experience is required, demonstrating the ability to engage with customers and enhance their shopping experience successfully.

We are building the planet’s most admired and compelling brand ecosystem.

Retail & Consumer Goods
Industry
10,001+
Employees
1982
Founded Year

Mission & Purpose

Frasers Group started as a small store in Maidenhead in 1982 and from there, grew to become a global powerhouse. We are now a collection of the world’s most iconic brands including Sports Direct, Flannels, GAME, Jack Wills, Sofa.com, Evans Cycles, USC, and Everlast. We believe the higher the risk, the greater the reward. We’ve never been afraid to strive forward and change the way the industry operates, diversifying our portfolio and elevating stores. We’re pushing the boundaries of traditional retail environments; future-proofing our business and improving product access to create a shopping environment that will be fit for purpose for many more years to come. We’re not sitting back – there’s no room for hesitation.