Logo of Huzzle

Catalog Specialist with Dutch language, Global Catalog Operations

image

Amazon

14d ago

  • Job
    Full-time
    Entry & Junior Level
  • Business, Operations & Strategy
  • London

AI generated summary

  • You must have B2 or C1 level Dutch and strong English skills, MS Office knowledge, familiarity with e-commerce, proactive problem-solving skills, and attention to detail.
  • You will review, audit, approve or reject catalog entries, ensuring accuracy and completeness of data in Dutch and English for global markets. Collaborate with teams to improve processes and write SOPs, with occasional short text translation tasks. Stay flexible and professional working with sensitive issues.

Requirements

  • Basic Qualifications:
  • Dutch at B2 or C1 level
  • Fully-functional oral and written communication skills in English, upper-intermediate (B2) or Advanced level (C1)
  • Strong working knowledge of basic computer business applications such as MS Word, MS Excel and MS Outlook
  • Preferred Qualifications:
  • Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
  • Familiarity with online retail (e-commerce) and product catalog information
  • University graduate
  • Ability to work in a high volume environment on daily basis
  • Ability to make logical decisions while performing tasks even when provided information is ambiguous
  • Ability to work quickly, decisively, and independently
  • Ability to take initiative to identify and solve problems
  • Proven track record in a fast-paced, multitasking environment
  • Strong background in web search and familiarity with various ways used for searching for information
  • Good data analysis skills and great attention to detail

Responsibilities

  • Review Amazon catalog for content quality based on pre-defined guidelines and SOPs.
  • Make logical decisions while performing audit tasks even when information is ambiguous.
  • Approve or reject audit entries based on pre-defined guidelines and explain logical reasoning behind approve/reject decision.
  • Use authoritative sources/external websites to validate catalog data when needed.
  • Thoroughly check product details to ensure accuracy and completeness of the data.
  • Provide feedback to streamline existing processes and help the team achieve more consistent results with high quality.
  • Work with project teams to write and test new SOPs for new audit and data quality management tasks.
  • Must be flexible to meet business requirements & work with high priority/visibility English content for other geographies like US, UK, etc.
  • No extensive spoken/written communication in Dutch on a regular basis. Should be competent to independently communicate both written/spoken with stakeholders/clients, if required.
  • Job role does not involve core translation on regular basis, however business requirements may engage short text translation activities on a need basis.
  • Willingness to work with sensitive issues, including but not limited to: Adult content, Religious and philosophically sensitive issues, Alcohol, tobacco, weapons and other potentially offensive products.

FAQs

What does the role of a Catalog Specialist with Dutch language involve?

As a Catalog Specialist with Dutch language, you will be responsible for auditing and correcting the product catalog for Amazon's Global Catalog Operations team. This includes ensuring accurate and up-to-date product information for customers.

What qualifications are required for this position?

Fluency in Dutch language is essential for this role. Additionally, strong attention to detail, analytical skills, and the ability to work in a multicultural team are important qualifications.

What kind of tasks will I be performing as a Catalog Specialist with Dutch language?

Your tasks will include auditing product information, correcting errors in the catalog, and ensuring consistency and accuracy in the product listings. You may also be involved in training and development activities within the team.

Is there room for growth and advancement in this role?

Yes, there are opportunities for career growth within the Global Catalog Operations team at Amazon. The company values continuous learning and development, so there are avenues for advancement for high-performing individuals.

How important is attention to detail in this role?

Attention to detail is crucial in this role as you will be responsible for ensuring the accuracy and quality of product information in the catalog. Your ability to spot and correct errors will directly impact the customer experience.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.