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CDC Radiology Clerical Officer

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Calderdale and Huddersfield NHS Foundation Trust

15d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level

AI generated summary

  • You should be motivated, customer-focused, possess excellent interpersonal and communication skills, work well in a team, have attention to detail, and maintain strict confidentiality.
  • You will manage appointment scheduling, provide clerical support, handle reception duties, and maintain data accuracy while assisting patients and colleagues in a fast-paced environment.

Requirements

  • - Motivated person with excellent interpersonal skills
  • - Experience of working within a customer focused environment
  • - Knowledge of medical terminology would be an advantage but is not essential
  • - Excellent communication skills
  • - Ability to work as part of a multidisciplinary team
  • - Excellent telephone manner
  • - Attention to detail
  • - Awareness for strict confidentiality at all times

Responsibilities

  • You will be required to undertake a wide variety of administration duties including arranging Radiology and Phlebotomy appointments and reception work.
  • You will also have to work to deadlines whilst maintaining data accuracy working in a pressurised environment.
  • A portion of this job will be at the new Halifax CDC at Broad Street Plaza. This will involve some evening and weekend working.
  • Working as part of the Radiology Administration team, the post holder will be required to provide efficient and clerical support to the Radiology Department including community sites.
  • To work as part of a team providing a high-quality service to patients, visitors and colleagues within the Radiology Department.
  • To be the first contact at Radiology reception desk and on the telephone for all service users.
  • Book patients’ appointments for diagnostic purposes in line with the office booking rules and using the electronic diary.
  • Be flexible and rotate between tasks and sites.

FAQs

What are the main responsibilities of the CDC Radiology Clerical Officer?

The main responsibilities include arranging Radiology and Phlebotomy appointments, reception work, providing clerical support to the Radiology Department, and maintaining data accuracy under pressure.

Is prior knowledge of medical terminology required for this position?

While knowledge of medical terminology would be an advantage, it is not essential as full training will be provided.

Will there be opportunities for career advancement in this role?

Yes, there may be opportunities for career advancement within the Radiology Administration team or other departments in the organization.

Are there specific working hours for this position?

The role requires some evening and weekend working, particularly at the new Halifax CDC at Broad Street Plaza.

What qualities are necessary for a successful candidate?

A successful candidate should have excellent communication skills, attention to detail, an excellent telephone manner, and an ability to work as part of a multidisciplinary team.

Who can I contact for further details or an informal visit?

You can contact Melissa Dickinson or Zoe Chaffin, Admin Manager, at the email address melissa.dickinson@cht.nhs.uk or by calling 01484 342700.

Is experience in a customer-focused environment required?

Yes, experience of working within a customer-focused environment is essential for this position.

Will training be provided for the administrative tasks?

Yes, full training will be provided for the administrative tasks associated with this job.

What type of environment will I be working in?

You will be working in a pressurized environment that requires meeting deadlines while maintaining data accuracy.

How many staff members do we employ at CHFT?

We employ more than 6,500 staff members who deliver compassionate care across various facilities and community sites.

Calderdale and Huddersfield NHS Foundation Trust

Science & Healthcare
Industry
5001-10,000
Employees
2001
Founded Year

Mission & Purpose

Calderdale and Huddersfield NHS Foundation Trust (CHFT) offers a broad range of healthcare services, including acute, emergency, and elective care, across Calderdale and Huddersfield. Their mission is to provide high-quality, patient-centered care that improves health outcomes and ensures safety. Their purpose is to deliver excellent clinical services, enhance community well-being, and support continuous improvement and innovation in healthcare.