FAQs
What is the main responsibility of a Central Ops Support Executive?
The main responsibility is to remotely support the on-boarding of sellers, ensuring their readiness for launch and managing operations between sellers and internal and external agencies.
What qualifications are needed for this role?
A Bachelor's degree in a quantitative or technical field such as computer science, engineering, or statistics is required.
Is experience with data analysis important for this position?
Yes, the role requires skills in data analysis to identify patterns, scrutinize details, and foresee implications related to seller operations.
Are there opportunities for training and development in this role?
Yes, the Central Ops Support Executive will train and direct sellers to ensure adherence to norms and practices.
What tools or software should I be familiar with for this job?
Familiarity with Excel is essential, and experience with SQL is preferred.
How does this role impact customer experience?
This role focuses on improving the seller experience, which ultimately enhances the overall customer experience.
What are the communication expectations in this role?
The Central Ops Support Executive is expected to liaise between field executives, sellers, and various internal and external agencies, requiring effective communication skills.
Will the role involve any field work?
The role is primarily remote, but it may involve triggering on-field support as needed.
Is there a specific location for this job?
Yes, the job is based in Karnataka, India.
What type of work culture can I expect at Amazon?
Amazon promotes an inclusive culture that empowers employees to deliver the best results for customers.