FAQs
What does the role of Channel Account Manager involve?
The Channel Account Manager is responsible for managing and expanding major channel partnerships in Germany, driving revenue growth, developing partner engagement strategies, mentoring a team, and collaborating with cross-functional teams to align partnership strategies with overall business objectives.
What qualifications are required for this position?
Candidates should have 5+ years of experience in SaaS or Channel Sales, a proven track record in strategic partnership management, strong engagement skills with C-level executives, and fluency in both English and German.
Is prior experience in SaaS mandatory?
Yes, a SaaS background is highly preferred as it provides a deep understanding of software and services alliances relevant to the role.
How often will I need to travel for this position?
The position requires a willingness to travel frequently to engage with partners and internal teams.
What kind of team culture can I expect at Freshworks?
Freshworks fosters a culture of innovation and excellence in partnership management, where mentorship and collaboration are highly valued.
What are the benefits associated with this role?
Benefits include 25 days of annual Paid-Time-Off (PTO), an additional 5 days for the first 5 years of service, life insurance, a learning budget of up to €1,000 per year, free lunch in the office, a fully stocked pantry, an Employee Assistance Program, and discounted tax support services.
In which market is this role focused?
This role is specifically focused on managing and expanding strategic partnerships in Germany.
How does Freshworks approach diversity and inclusion?
Freshworks is committed to creating a global workplace that values diversity and provides equal opportunities for all, believing that a diverse workforce enhances innovation and the overall work environment.
What type of partnerships will I be managing?
You will be managing major channel partnerships, particularly focusing on opportunities in the Employee Experience (EX) and Customer Experience (CX) space.
Are there opportunities for career growth in this position?
Yes, the role involves mentoring and leading a team, providing opportunities for professional development and advancement within the company.