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Channel Sales Graduate Programme

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Hilti Group

1mo ago

💼 Graduate Job


AI generated summary

  • You: 2023 or 2024 graduate in any field with customer-facing experience, adaptable to learn technical info, excellent communication skills, aiming for a team leader role.
  • You will start in customer service, handling calls and orders while proactively suggesting solutions to meet customer needs. Potential roles include team leader or account manager within our various sales channels.

Graduate Job

Sales & Business DevelopmentManchester


  • Are you looking for a graduate programme, with an award-winning employer, that will challenge you to reach your full potential?
  • We’re looking for high-performing graduates to drive our business forward and become future leaders within our Channel Sales Division.
  • Show us that you have what we’re looking for, and in return we’ll provide you with world-class training to support you in taking your career to the next level with a Great Place to Work certified employer.


  • 2023 or 2024 graduate in any discipline
  • Potential and desire to transition to a team leader role
  • Some work experience in a customer-facing role preferred
  • Adaptability, with the ability to learn technical information quickly
  • Excellent communication skills

Education requirements


Area of Responsibilities

Sales & Business Development


  • Your first role of the programme will be the role of a Customer Service Representative. In this role you will process calls from internal and external customers in an efficient and professional manner; you’ll be dealing with our existing corporate customers to help them with orders, as well as proactively contacting customers, using a suggestive selling approach, to offer solutions to their problems and in order to meet their business needs.
  • This initial landing role in customer services will arm you with the knowledge of our customers, our extensive product range and the services we offer, as well as getting to know the organisation and our ways of working - it’s a great platform on which to build your career at Hilti.
  • Channel Sales encompasses our Customer Service department, our internal sales team, as well as our retail network of 8 Hilti Stores across the UK, and next steps in this programme could be varied within these areas, for example Customer Services: Assistant Team Leader / Trainer; Internal Sales: Account Manager / Team Leader or Hilti Store Regional Support / Team Leader.


Work type

Full time

Work mode





  • Genuine career advancement (more than 80% of all leadership roles are filled internally)
  • 6% employer pension contributions
  • Private Health Insurance and Employee Assistance Programme
  • Company vehicle and fuel card for sales roles
  • 33 days' holiday (inc. Bank Holidays) plus the ability to purchase 5 days more annually
  • Paid leave to work on charitable projects
  • Hilti Benefits Box, a reward platform offering a cycle to work scheme and shopping and lifestyle discounts/cashback
  • Different ways to work flexibly, including working from home and compressed hours
  • Employee resource groups focused on gender, mental health, race, disability, LGBTQ+ and sustainability topics
  • Trips to locations such as Milan, New York and global HQ for high performers across all teams