FAQs
What are the primary responsibilities of a Cigar Sommelier at Waldorf Astoria Dubai International Financial Centre?
The primary responsibilities include maintaining high standards of cigar and beverage quality, ensuring the cigar list is up to date, assisting guests with cigar selection, training staff, and building relationships with suppliers for themed events and promotions.
What qualifications are needed to apply for the Cigar Sommelier position?
Candidates should have experience and qualifications as a Sommelier, strong knowledge of cigars, and effective organizational and multitasking skills.
Is knowledge of food and beverage required for this role?
Yes, a thorough knowledge of the Cigar, Food, and Beverage menu served in the Cigar lounge and other Waldorf Astoria venues is necessary.
What skills are important for a Cigar Sommelier?
Important skills include strong organizational and multitasking abilities, active listening, effective communication, and a team spirit.
What languages need to be spoken fluently for this position?
Fluency in written and oral communication in English is required.
What kind of environment does Waldorf Astoria provide for its employees?
Waldorf Astoria provides an exceptional environment that emphasizes personalized attention and a high level of customer service.
How does the Cigar Sommelier contribute to guest satisfaction?
The Cigar Sommelier enhances guest satisfaction by providing informed suggestions for cigar and beverage pairings, maintaining cigar quality, and ensuring a seamless service experience.
Are there opportunities for training in this position?
Yes, the Cigar Sommelier is responsible for actively training staff in cigar knowledge, upselling, and pairing.
What is the main goal of the Cigar Sommelier at Waldorf Astoria?
The main goal is to maximize profits through outstanding customer service and ensuring a memorable guest experience.
How important is teamwork in this role?
Teamwork is essential, as the Cigar Sommelier works on behalf of guests and collaborates with other team members to maintain high service standards.