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Claims Adjuster PSR (Property and Specialty Risks) Spain

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American International Group (AIG)

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Legal
  • Madrid
  • Quick Apply

AI generated summary

  • You need experience in insurance claims (Property, Marine, Trade Credit), a relevant degree, fluent English, stakeholder management skills, audit experience, and attention to detail.
  • You will manage PSR claims, assess coverage and liability, analyze quantum, ensure vendor and litigation management, communicate with stakeholders, and uphold best practices in claims handling.

Requirements

  • Relevant experience in insurance, in Property, Marine and Trade Credit Claims departments
  • Business Administration, Economics or Law degree
  • Fluent in English
  • Experienced in stakeholder management, both internal (underwriting, distribution, actuarial, finance and executive management) and external (brokers and clients)
  • Experience in conducting technical claims audits and effectively following
  • Knowledge of legal / regulatory and procedural requirements
  • Result driven
  • Capacity to work in an industry changing landscape
  • Attention to detail
  • Good time management and priorization skills.

Responsibilities

  • To handle PSR (Property and Specialty Risks) Business portfolio of claims from coverage enquiry through legal liability assessment (where relevant) and quantum analysis, to timely and accurate resolution; ensuring mitigation of indemnity and expense exposure while communicating developments and outcomes as necessary to all key internal and external stakeholders. Provide a high standard of customer service and adherence to legal and regulatory requirements.
  • Managing complex claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits and providing a high standard of customer service.
  • Work with Team Manager/Senior Adjuster to ensuring effective vendor and litigation management on Complex claims within a personal allocation.
  • Internal stakeholder communication where required
  • Strive for continuous improvement on claim file handling with feedback and support through the Quality Assurance Review processes
  • Contribute to maintenance of best practice procedures for (LoB) Complex claims, consistent with global best practice.
  • Demonstrate a technical claims competence for handling moderate to complex claims.
  • Handle complex claims allocated within agreed level of authority limit

FAQs

What is the main responsibility of the Claims Adjuster PSR in Spain?

The main responsibility is to handle a portfolio of Property and Specialty Risks claims, managing coverage enquiries, legal liability assessments, quantum analysis, and ensuring timely and accurate claim resolutions while maintaining high standards of customer service.

What qualifications are required for this position?

A Business Administration, Economics, or Law degree is required, along with relevant experience in insurance, particularly in Property, Marine, and Trade Credit Claims departments.

Is fluency in English necessary for this role?

Yes, fluency in English is required for effective communication with internal and external stakeholders.

What skills are important for a Claims Adjuster PSR?

Important skills include attention to detail, good time management, prioritization, competency in handling complex claims, and the ability to work in an industry-changing landscape.

Will I need to manage relationships with stakeholders?

Yes, experience in stakeholder management both internally (with underwriting, distribution, finance, etc.) and externally (with brokers and clients) is essential for this role.

What type of claims will I be handling?

You will be managing moderate to complex claims within the Property and Specialty Risks business portfolio.

What kind of support does AIG provide for professional development?

AIG invests in continuous learning and development for its employees, providing opportunities to grow and advance in their careers.

Does AIG have a commitment to diversity and inclusion?

Yes, AIG is committed to creating a culture of belonging, respecting and celebrating the talents and backgrounds of all individuals.

Are there any accommodations for applicants with disabilities?

Yes, AIG is committed to providing reasonable accommodations for applicants and employees with disabilities. Interested individuals can contact the provided email for assistance.

What is the functional area of this job?

The functional area of this job is Claims (CL).

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American International Group (AIG)

Finance
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies offer insurance solutions that help businesses and individuals in approximately 70 countries and jurisdictions protect their assets and manage risks. AIG common stock is listed on the New York Stock Exchange. AIG is the marketing name for the worldwide property-casualty and general insurance operations of American International Group, Inc. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries and jurisdictions, and coverage is subject to underwriting requirements and actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.

Benefits

  • Physical and Mental Health benefits

  • Market-aligned base pay

  • Equitable incentive compensation

  • Life and disability insurance options