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  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Lichfield

Requirements

  • Excellent keyboard skills with a knowledge of Microsoft word or similar.
  • Well motivated, organised and have the ability to cope under pressure whilst being flexible to the changing environment.
  • Effective team player who is capable of working well within the team or autonomously.
  • First class communication skills.
  • Recent customer service experience.
  • Prior administration experience is also essential to this role.

Responsibilities

  • You will operate as part of the Trust’s Patient Access Team that has the responsibility for the delivery of high quality and responsive outpatient, health records and referral-to-treatment education and validation services.
  • There may also a requirement for light physical work in the movement of case notes.
  • You should be well motivated, organised and have the ability to cope under pressure whilst being flexible to the changing environment.
  • You should be an effective team player who is capable of working well within the team or autonomously.
  • First class communication skills, recent customer service experience, and prior administration experience is also essential to this role.

FAQs

What are the working days and hours for the Clerical Admin Assistant position?

The working days for this post are Monday, Wednesday, Thursday, and Friday from 08:30 to 17:00, with a half-hour lunch break.

Where is the position based?

The position is based at Samuel Johnson Community Hospital.

Is there a requirement for flexible working hours?

Yes, some services operate six days a week, which may require a flexible approach to days/hours and allocation of duties, including potential Saturday working and variation in start and finish times.

What are the main responsibilities of the Clerical Admin Assistant?

The main responsibilities include delivering high-quality outpatient services, managing health records, and providing referral-to-treatment education and validation services, along with extensive PC use and light physical work involving case notes.

What skills are required for this role?

Essential skills include excellent keyboard skills, knowledge of Microsoft Word or similar software, effective communication skills, recent customer service experience, and prior administration experience.

When is the closing date for applications?

The closing date for applications is 04 May 2025.

When will the interviews be conducted?

The interviews are scheduled for 15 May 2025.

What development opportunities are offered?

The role offers development opportunities, including both professional and leadership development, as well as ongoing support from recruitment through to when you join the team and beyond.

What employee benefits are provided?

Employee benefits include an employee assistance programme, discounted gym membership, onsite fitness classes, and car schemes.

Who can I contact for more information or to arrange an informal visit?

You can contact Lucy Parrott, Service Manager, via email at lucy.parrott1@nhs.net or by telephone at 01283 511511, extension number 6452.

#TeamUHDB

Science & Healthcare
Industry
10,001+
Employees
2018
Founded Year

Mission & Purpose

University Hospitals of Derby and Burton NHS Foundation Trust was formed on 1 April 2018 to bring together our five hospitals – in Derby, Burton, Lichfield and Tamworth – to provide the highest quality care to patients across southern Derbyshire and south east Staffordshire.  Our aim is to deliver outstanding care for local people as we bring together the expertise of our 12,000 staff across our five hospital sites.

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