You need 3 standard grades (1 in English), clerical and reception experience, good communication and keyboard skills, plus familiarity with a Patient Management System is desirable.

You will manage patient appointments, maintain health records, ensure data accuracy, and provide clerical support to enhance clinical care while keeping information confidential.

United Kingdom

Glasgow

Their mission is to provide healthcare services that are accessible to all residents of Scotland, promoting health and wellbeing while delivering high-quality care. Their purpose encompasses delivering comprehensive healthcare services, from primary care to specialized treatments, with a focus on improving health outcomes and ensuring equitable access to healthcare for all Scottish residents. They also emphasize public health initiatives and disease prevention strategies to enhance the overall health of the population.

Science & Healthcare

NHS Scotland

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 NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included. 
 NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.
 This is a fixed term position until 31/03/2025.
 The shift pattern for this position is Wed 1530-2200, Sat/Sun 0800-1730. (Please note the salary is Pro Rata) for part time hours.
 This post may close early to the volume of response. Please submit your application form as soon as possible. 
 This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS). 
 To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.
 To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.
 <ul>
 <li> 3 standard grades or equivalent – 1 must be English or good general education coupled with good office experience.</li>
 <li> Previous clerical experience required.</li>
 <li> Computer literate with good keyboard skills.</li>
 <li> Previous reception experience along with good communication skills required.</li>
 <li> Prior experience of using a Patient Management System (PMS) would be desirable.</li>
 </ul>
 Please note this is a GGC wide post and can be moved to any location, however initial base will be Smithhills Street /RAH
 This post is Fixed term until 31/03/2025
 Informal contact: Andrew Fitzsimmons, Health Records Supervisor, 0141 201 4290, Andrew.fitzsimmons@ggc.scot.nhs.uk
 Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
 NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
 By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
 For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
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   NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included. 
   NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board.
    This is a fixed term position until 31/03/2025.
    The shift pattern for this position is Wed 1530-2200, Sat/Sun 0800-1730. (Please note the salary is Pro Rata) for part time hours.
    This post may close early to the volume of response. Please submit your application form as soon as possible. 
   This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS). 
   To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.
    To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.
   
     3 standard grades or equivalent – 1 must be English or good general education coupled with good office experience.
     Previous clerical experience required.
     Computer literate with good keyboard skills.
     Previous reception experience along with good communication skills required.
     Prior experience of using a Patient Management System (PMS) would be desirable.
   
    Please note this is a GGC wide post and can be moved to any location, however initial base will be Smithhills Street /RAH
    This post is Fixed term until 31/03/2025
    Informal contact: Andrew Fitzsimmons, Health Records Supervisor, 0141 201 4290, Andrew.fitzsimmons@ggc.scot.nhs.uk
    Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
    NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
    By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
    For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
  
 


Clerical Officer-Health Records-Admin Flow Hub

Requirements

Responsibilities

FAQs

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Does NHS Greater Glasgow and Clyde promote diversity in the workplace?

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NHS Scotland

Mission & Purpose