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Client Account Administrator

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Jensen Hughes

11d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Accounting & Tax
  • Dublin
  • Quick Apply

AI generated summary

  • You should have experience in professional services, financial processes, strong communication skills, attention to detail, initiative, flexibility, and excellent IT proficiency.
  • You will manage project data, handle invoicing and reconciliation, support client communication, assist with accreditations, complete tender questionnaires, and arrange travel and supplies.

Requirements

  • This role would suit someone with experience within a professional services or consultancy firm ideally with exposure to invoicing and financial processes.
  • A confident communicator happy to liaise with engineering staff at all levels in the organisation and external customers.
  • Experience in a self-driven administrative role with many conflicting priorities
  • Experience with detail accuracy relating to financial data.
  • Ability to use own initiative and as part of a small team but know when to seek input from others.
  • A professional, flexible and pragmatic approach.
  • Excellent IT skills (particularly Microsoft packages) and the ability to readily pick up new tools and packages

Responsibilities

  • Project admin, inputting project information, billing and client info onto Sharepoint.
  • Accurate Record management - Invoice input.
  • Invoice reconciliation.
  • Following up with clients for payment of overdue invoices.
  • Handling telephone calls, forwarding to the relevant party, taking messages, assisting with client queries.
  • Supporting to manage managing general inboxes.
  • Ad hoc team queries and requests for administration support.
  • Completing questionnaires for accreditations such as, Alcumus SafeContractor, Constructionline, and Avetta.
  • Completing prequalifying questionaries for tender bids.
  • Scanning and archiving project documents.
  • Arrange and book travel tickets for senior members of staff when they need to attend meetings away from the office.
  • Purchasing of equipment and supplies.

FAQs

Is this a full-time position?

No, this is a part-time, permanent position requiring 16 hours per week with flexible scheduling.

What is the main focus of the Client Account Administrator role?

The primary focus is to provide first-class administrative support and ensure client accounts are kept up to date.

What are the main responsibilities of this position?

Responsibilities include project administration, invoice management, client communication, handling queries, and supporting various administrative tasks.

Is prior experience required for this role?

Yes, candidates should have experience within a professional services or consultancy firm, particularly with invoicing and financial processes.

What skills are essential for this position?

Essential skills include excellent communication, attention to detail, IT proficiency (especially in Microsoft packages), and the ability to manage conflicting priorities.

Will training be provided for new tools and packages?

Yes, the ability to readily pick up new tools and packages is noted as a requirement, and training will be provided as necessary.

Are there opportunities for professional growth within the company?

Yes, Jensen Hughes is committed to fostering a culture of trust, integrity, and professional growth.

What is the company’s stance on diversity and inclusion?

Jensen Hughes values diversity and inclusion, accepting individuals for who they are and celebrating differences across a wide range of Global Employee Networks.

Do I need to handle financial tasks in this role?

Yes, the role includes tasks such as invoice input, reconciliation, and following up on payments.

Will I need to manage client communication?

Yes, the role involves handling telephone calls, assisting with client queries, and managing general inboxes.

Jensen Hughes

Engineering, Consulting and Technology that Make Our World Safe, Secure and Resilient

Consulting
Industry
1001-5000
Employees

Mission & Purpose

Worldwide, we are most recognized for our leadership in fire protection engineering, a tradition of responsibility we have advanced with pride since 1939. Today, our expertise extends broadly across closely related risk management fields – from accessibility consulting, risk and hazard analysis, process safety and forensic investigations to security risk consulting, emergency management and digital innovation. We invite you to help make our world more safe, secure and resilient by partnering with our growing global team of dedicated engineers, technical experts and consultants. Together, we can help protect what matters most by solving some of the most complex challenges, championing best practices and shaping industry standards.