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Client Advisor Prada - Nordstrom Mall of America

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Prada Group

Jun 27

Applications are closed

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • Bloomington

Requirements

  • Passion for human relations and sales
  • Problem solving, curiosity and interest in luxury/fashion, art and design
  • Experience of building a long-lasting relationship with clients
  • Being able to work in team as well as alone
  • Excellent communication and interpersonal skills
  • Passion and knowledge of the managed product category
  • English is a must other languages are a plus

Responsibilities

  • Welcome and serve the customer providing an excellent in-store experience at all times.
  • Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
  • Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
  • Ensure to be up-to-date knowing fashion trends and competitors.
  • Prove Brand and product knowledge.
  • Deal effectively with customer complaints by liaising with the line manager when necessary.
  • Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
  • Contribute to ensure a high level of security and is attentive to prevent product thefts.

FAQs

What is the main purpose of the Client Advisor position at Prada - Nordstrom Mall of America?

The main purpose of the Client Advisor position is to be the ambassador of the brand, fostering relationships with customers, developing brand loyalty, and providing a unique shopping experience while maximizing sales performance.

What are the key responsibilities of a Client Advisor at Prada?

Key responsibilities include welcoming and serving customers, maintaining and developing client relationships, cross-selling, staying up-to-date on fashion trends, ensuring high levels of product and brand knowledge, handling customer complaints, maintaining store standards, and ensuring security measures are in place.

What skills and qualifications are necessary for the Client Advisor position at Prada?

Necessary skills and qualifications include a passion for sales and human relations, problem-solving abilities, curiosity and interest in luxury/fashion, art, and design, experience in building client relationships, strong communication and interpersonal skills, and a passion and knowledge of the managed product category. Knowledge of English is a must, with other languages being a plus.

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Prada Group

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit. The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu, Church’s, Car Shoe, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal. The Group designs, manufactures and distributes ready-to-wear collections, leather goods and footwear in more than 70 countries through a network of 612 stores as well as e-commerce channels, selected e-tailers, and department stores around the world. The Group, which also operates in the eyewear and fragrances sector through licensing agreements, has 24 owned factories and approximately thirteen thousand employees. The company is listed on the Hong Kong Stock Exchange as 1913.HK.