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Client Advisor - Sloane Street (Part-Time - 4 Days)

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  • Job
    Part-time
    Entry, Junior & Mid Level
  • London

Requirements

  • Required Qualifications
  • Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
  • Proven track record in achieving sales results.
  • Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
  • Ability to work with a diverse client base.
  • Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
  • Must currently hold authorization to work in the United Kingdom.
  • Preferred Qualifications
  • A college/university degree.
  • Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
  • Proficiency in multiple languages.

Responsibilities

  • Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each client’s experience extraordinary. The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Tiffany is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every Client Advisor. Developing client relationships and exceeding sales plan is first and foremost in the Tiffany Client Advisor’s skill set. The love of building his/her own business by developing client relationships and exceeding sales plan is first and foremost in the Tiffany Client Advisor’s skill set.
  • Sales: Deepen the relationship with our clients to drive lifetime loyalty and spend. Consistently achieve or exceed monthly, quarterly and annual store sales plan. Capture client data. Cultivate new and existing client relationships. Deliver a significant portion of sales through repeat client business. Drive business through key product pillars.
  • Service: Elevate in store experience by consistently delivering memorable moments to every client. Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch; your personal touch. Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and with Tiffany client experience vision. Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.

FAQs

What is the job title for this position?

The job title is Client Advisor - Sloane Street (Part-Time - 4 Days).

Where is the position located?

The position is located in Sloane Street, as part of Tiffany & Co.

What are the main responsibilities of a Client Advisor?

The main responsibilities include embodying the Tiffany brand in client interactions, developing client relationships, achieving sales targets, and delivering exceptional service experiences.

What qualifications are required for this role?

Required qualifications include experience in retail or luxury retail, a proven sales track record, flexibility to work non-traditional hours, and proficiency with POS systems and Microsoft Outlook/email.

Are there any preferred qualifications for this role?

Yes, preferred qualifications include a college/university degree, a Graduate Gemologist degree or GIA coursework, and proficiency in multiple languages.

Is flexibility in working hours necessary for this position?

Yes, flexibility to work non-traditional hours, including days, nights, weekends, and holidays, is required.

Is this position full-time or part-time?

This position is part-time, requiring work for 4 days.

Do you need previous experience in a specific industry to apply?

Yes, experience in retail, luxury retail, or relevant client-related experience such as hospitality is required.

Are language skills important for this role?

Yes, proficiency in multiple languages is preferred, indicating that client interaction may occur in different languages.

What kind of company culture does Tiffany & Co. promote?

Tiffany & Co. promotes a culture of passion, kindness, and commitment to professional excellence, along with the values of exquisite craftsmanship and corporate sustainability.

How does Tiffany & Co. reward employees?

Tiffany & Co. recognizes and rewards excellence in service, aligning with their commitment to delivering the Tiffany Experience to clients.

Expertly crafting jewelry for the world’s greatest love stories since 1837.

Retail & Consumer Goods
Industry
10,001+
Employees
1837
Founded Year

Mission & Purpose

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability,

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