FAQs
What is the job title for this position?
The job title is Client Change Program Lead-SVP.
Where is this position based?
This position is based in Dublin, Ireland.
What is the primary focus of this role?
The primary focus of this role is to build and oversee the client change Target Operating Model across securities services, predominantly in custody and funds businesses.
What are the key responsibilities of the Client Change Program Lead?
Key responsibilities include delivering a consistent change delivery model globally, managing a consolidated global change portfolio, driving adoption of digital technology, partnering with various teams to prioritize change projects, and creating robust reporting disciplines across key business drivers.
What qualifications are required for this role?
A graduate level or equivalent professional qualification is required, along with significant experience and expertise within custody and funds services, and proven experience in delivering strategic client projects.
What skills are important for this position?
Important skills include strong client, communication, teamwork, presentation, and coaching skills; the ability to build and maintain strong working relationships; and experience using modern technology and infrastructure.
Is experience in Agile tech necessary for this role?
Yes, proven experience in delivering strategic, complex client projects with Agile tech is required.
What benefits does Citi offer for this position?
Citi offers a competitive base salary, a hybrid working model (up to 2 days working from home), and a range of additional benefits that support employee well-being.
Is this a new role within the organization?
Yes, this is a new strategic role within the Global Implementations and Client Change team.
How does Citi support diversity and inclusion in the workplace?
Citi is committed to creating a workplace where everyone feels comfortable coming to work as their whole self and actively seeks to attract and retain diverse talent.