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Client & Community Relations Assistant Director

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PNC

15d ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Business, Operations & Strategy
  • Atlanta

AI generated summary

  • You need a bachelor’s degree and 3+ years of relevant experience. Certifications are a plus; a combination of education and experience may be considered in lieu of a degree.
  • You will manage client and community relations initiatives, execute events and sponsorships, oversee budgets, analyze market data, and lead cross-functional teams while mentoring staff.

Requirements

  • Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
  • Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Bachelors
  • No Required Certification(s)
  • No Required License(s)

Responsibilities

  • Executes client and community relations strategy and develops market level tactics and initiatives. Develops and manages client and community relations activities, including event planning and execution, market sponsorship activation, philanthropy, grant-making and employee engagement programs to deliver the PNC brand across the market. Directs cross-functional teams with various PNC stakeholders.
  • Develops and manages market initiatives and projects which may include events, sponsorship activation and employee engagement activities to deliver the PNC brand. As part of the corporation's philanthropic efforts, oversees the selection and application process for local early learning centers.
  • Executes on key market initiatives/projects. May serve as internal or external representative and spokesperson for Office of the Regional President.
  • Completes market analysis and reports and provides recommendations to leadership. Manages project budgets and contributes to market level budget.
  • Leads cross functional teams and determines internal and external resources. Serves as mentor/coach for client and community relations staff.

FAQs

What is the main role of the Client & Community Relations Assistant Director?

The main role is to execute client and community relations strategy, manage activities related to event planning, market sponsorship activation, philanthropy, and employee engagement programs, and deliver the PNC brand across the market.

Is this position remote, in-office, or hybrid?

This position is primarily based in a PNC location, requiring time in the office or in the field on a regular basis, with some responsibilities that may be performed remotely at the manager’s discretion.

What qualifications are required for this position?

A university/college degree is typically required, along with 3+ years of relevant industry experience. A comparable combination of education and experience may also be considered in lieu of a degree.

Are there any certifications required for this role?

No required certifications are specified for this position.

What kind of benefits does PNC offer to its employees?

PNC offers a comprehensive range of benefits, including medical/prescription drug coverage, dental and vision options, life insurance, disability protection, a 401(k) plan with company match, vacation days, and various wellness programs.

What competencies are emphasized for candidates applying for this position?

The competencies emphasized include budgeting, project management, effective communications, decision making and critical thinking, community management, and organizational savvy.

What is expected from employees in terms of customer focus?

Employees are expected to be customer-focused, knowledgeable about aligning customer needs with business decisions, and capable of creating customized customer solutions.

How does PNC approach inclusion and accessibility in the workplace?

PNC fosters an inclusive and accessible workplace by providing reasonable accommodations for employment applicants and qualified individuals with disabilities who need assistance to perform essential job functions.

Is there a specific location for this position?

Yes, this position is based in Atlanta, GA.

What are the potential career growth opportunities associated with this role?

While specific growth opportunities are not mentioned, roles at this level typically provide a platform for career advancement within client and community relations as well as broader opportunities within the PNC organization.

How can an applicant request accommodations during the application process?

Applicants can request accommodations by emailing AccommodationRequest@pnc.com with "accommodation request" in the subject line and including their name, the job ID, and preferred method of contact in the body of the email.

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PNC

Finance
Industry
10,001+
Employees

Mission & Purpose

For more than 160 years, we’ve been committed to making a difference for our customers, communities and employees. Our Main Street banking model means we are uniquely rooted in the places where we operate, living in and supporting the communities in which we do business – understanding our customers are our neighbors. Through our growth into one of the nation’s leading banks, we are helping customers from coast-to-coast protect and grow their wealth. By combining what customers love about community banks with the security, technology, and capabilities of a top bank, we are helping everyone move forward financially. See how we can make a difference for you.