Large

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Through our growth into one of the nation’s leading banks, we are helping customers from coast-to-coast protect and grow their wealth. By combining what customers love about community banks with the security, technology, and capabilities of a top bank, we are helping everyone move forward financially.
See how we can make a difference for you.

Finance

You should have strong knowledge of Scrum methodologies, excellent communication skills, and the ability to facilitate team collaboration and manage project timelines effectively.

You will facilitate Agile ceremonies, coach teams on Scrum practices, remove impediments, track progress, and ensure a collaborative environment to enhance productivity and deliver results effectively.

Dallas

R167033

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Scrum Master with PNC you will be based in Dallas, TX.

Job Description


 * Supports and facilitates generally one to two Scrum Teams in various functions by fostering Agile values and practices.
 * Ensures team adherence to Agile principles. Provides coaching to the Scrum Team(s) on how to execute the Scrum framework.
 * Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk. Tracks and communicates the overall team progress providing visibility to stakeholders.
 * Serves as a filter to remove impediments to progress as identified by the team. Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities.
 * Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.
   
   

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:


 * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
   
   

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Agile Methodology, Customer Solutions, Information Management, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Scrum Software Development, Software Testing

Competencies

Agile Development, Coaching Others, Conflict Management, Design Thinking, Group Facilitation, Interpersonal Relationships, IT Standards, Procedures & Policies, Listening, Planning and Organizing, Problem Solving

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.


 * For more information, please click on the following links:
   
   

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Scrum Master - PNC

Scrum Master

You must have strong leadership skills, experience in operations management, excellent analytical abilities, and a proven track record in optimizing processes and enhancing team performance.

You will oversee daily operations, manage teams, optimize processes, ensure compliance, and drive improvement initiatives to enhance efficiency and achieve business goals.

R158637

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. In Commercial Lending Operations, we want to inspire new and innovative ideas on how to provide “best in class” service to our customers. As a Operations Manager Sr. within PNC's Commercial Lending Operations team, you may be based in a remote location. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.

We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending Operations organization.

Job Description


 * Defines the overall strategy for their business functional unit within operations. Executes operating plan. Communicates strategy to operations team. Responsible for multiple functions across one or more sites. Manages managers, supervisors and/or individual contributors. Participates in industry forums.
 * Manages and is responsible for achieving desired business results. Acts as a senior point of escalation and resolves exceptions on most significant and complex issues, processes and products. Serves as a senior level representative for an operational group. May interact with customers and/or third parties to drive business results in resolving escalated issues. Own third party and/or senior level business partner relationships.
 * Manages all human resource related activities for direct and indirect reports and drives employee engagement. Provides coaching and development to operations managers and supervisors. Leads staff meetings, communicates strategy and translates into tactical operating plans.
 * Provides consultation and advice to service partners and customers. Identifies and influences strategic improvement initiatives and serves as project sponsor. Review and approves standard operating procedures as appropriate. Drives policy improvements.
 * Owns the control framework for unit(s) of responsibility. Establish and monitor key risk indicators to ensure effective quality risk management. Manages and is accountable for risk mitigation and business resiliency strategies. Verifies work processes to ensure completeness, accuracy and conformance to established service levels, department controls, risk tolerance and applicable procedures.
   
   

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:


 * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
   
   

PNC Also Has Fundamental Expectations Of Our People Managers. As a Manager Of Talent In PNC, You Will Be Expected To


 * Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
 * Live the Values - Role models our values with transparency and courage.
 * Enable Change - Takes action to drive change and innovation that will transform our business.
 * Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
 * Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
   
   

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Accountability, Customer Needs, Customer Solutions, Ensure Compliance, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP), Taking Initiative

Competencies

Decision Making and Critical Thinking, Effective Communications, Internal Resource Coordination, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures

Work Experience

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.


 * For more information, please click on the following links:
   
   

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Operations Manager Sr - PNC

R158637&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Profile&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Position Overview&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. In Commercial Lending Operations, we want to inspire new and innovative ideas on how to provide “best in class” service to our customers. As a Operations Manager Sr. within PNC's Commercial Lending Operations team, you may be based in a remote location. This is a remote position. Work may be performed from a quiet, confidential space in a home location, approved by PNC. This position may not be available in all geographic locations.&lt;br&gt;&lt;br&gt;We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending Operations organization.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Defines the overall strategy for their business functional unit within operations. Executes operating plan. Communicates strategy to operations team. Responsible for multiple functions across one or more sites. Manages managers, supervisors and/or individual contributors. Participates in industry forums.&lt;/li&gt;&lt;li&gt;Manages and is responsible for achieving desired business results. Acts as a senior point of escalation and resolves exceptions on most significant and complex issues, processes and products. Serves as a senior level representative for an operational group. May interact with customers and/or third parties to drive business results in resolving escalated issues. Own third party and/or senior level business partner relationships.&lt;/li&gt;&lt;li&gt;Manages all human resource related activities for direct and indirect reports and drives employee engagement. Provides coaching and development to operations managers and supervisors. Leads staff meetings, communicates strategy and translates into tactical operating plans.&lt;/li&gt;&lt;li&gt;Provides consultation and advice to service partners and customers. Identifies and influences strategic improvement initiatives and serves as project sponsor. Review and approves standard operating procedures as appropriate. Drives policy improvements.&lt;/li&gt;&lt;li&gt;Owns the control framework for unit(s) of responsibility. Establish and monitor key risk indicators to ensure effective quality risk management. Manages and is accountable for risk mitigation and business resiliency strategies. Verifies work processes to ensure completeness, accuracy and conformance to established service levels, department controls, risk tolerance and applicable procedures.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.&lt;/li&gt;&lt;li&gt;Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;PNC Also Has Fundamental Expectations Of Our People Managers. As a Manager Of Talent In PNC, You Will Be Expected To&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.&lt;/li&gt;&lt;li&gt;Live the Values - Role models our values with transparency and courage.&lt;/li&gt;&lt;li&gt;Enable Change - Takes action to drive change and innovation that will transform our business.&lt;/li&gt;&lt;li&gt;Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.&lt;/li&gt;&lt;li&gt;Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Preferred Skills&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Accountability, Customer Needs, Customer Solutions, Ensure Compliance, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP), Taking Initiative&lt;br&gt;&lt;br&gt;&lt;strong&gt;Competencies&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Decision Making and Critical Thinking, Effective Communications, Internal Resource Coordination, Operational Functions, Problem Management Process, Process Management, Standard Operating Procedures&lt;br&gt;&lt;br&gt;&lt;strong&gt;Work Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Education&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Bachelors&lt;br&gt;&lt;br&gt;&lt;strong&gt;Certifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;No Required Certification(s)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Licenses&lt;br&gt;&lt;br&gt;&lt;/strong&gt;No Required License(s)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.&lt;br&gt;&lt;br&gt;In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.&lt;br&gt;&lt;br&gt;To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com &amp;gt; New to PNC.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;For more information, please click on the following links:&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;Time Away from Work&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;strong&gt;PNC Full-Time Benefits Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;em&gt;PNC Part-Time Benefits Summary&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;strong&gt;Disability Accommodations Statement&lt;br&gt;&lt;br&gt;&lt;/strong&gt;If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.&lt;br&gt;&lt;br&gt;At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Equal Employment Opportunity (EEO)&lt;br&gt;&lt;br&gt;&lt;/strong&gt;PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.&lt;br&gt;&lt;br&gt;&lt;strong&gt;California Residents &lt;br&gt;&lt;br&gt;&lt;/strong&gt;Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Operations Manager Sr

You need strong analytical skills, experience in detection and investigation, and the ability to work nights, Tuesday to Saturday, 11:30 pm to 8:00 am.

You will lead detection and investigation efforts, analyzing data and incidents, ensuring compliance, and coordinating with teams to mitigate risks during the night shift.

Pittsburgh

R163299

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a D&I Analyst Lead within PNC’s FD&R organization, you will be based in Pittsburgh, PA.

The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

Fraud Alert Volumes, Risk Case Manager (RCM) Case Volumes, as well as handling inbound phones and to meet SLAs and client servicing in an 24x7 environment

Tuesday - Saturday 11:30 pm - 8:00 am

Job Description


 * Reviews and investigates customer cases, reports and work for potential and actual loss. Minimizes fraud, Anti-Money Laundering and/or organizational risk. Performs early detection of suspicious activity. Controls and prevents losses. May lead the work of and/or train detection and investigation staff.
 * Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities. Recommends disposition. Identifies gaps and control enhancements.
 * Uses defined research procedures to identify and resolve issues. Identifies trends and escalates as appropriate.
 * Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss. Shares best practices among the team and/or service partners.
 * Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate.
 
 

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:


 * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
 
 

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Competencies

Anti-money Laundering/Sanctions Policies and Procedures, Business Ethics, Business Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Information Capture, Operational Risk, Problem Solving, Standard Operating Procedures

Work Experience

Roles at this level typically require a university / college degree with < 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.


 * For more information, please click on the following links:
 
 

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Detection & Investigation Analyst Lead: Tuesday - Saturday 11:30 pm - 8:00 am - PNC

United States

R163299&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Profile&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Position Overview&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a D&amp;amp;I Analyst Lead within PNC’s FD&amp;amp;R organization, you will be based in Pittsburgh, PA.&lt;br&gt;&lt;br&gt;The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.&lt;br&gt;&lt;br&gt;Fraud Alert Volumes, Risk Case Manager (RCM) Case Volumes, as well as handling inbound phones and to meet SLAs and client servicing in an 24x7 environment&lt;br&gt;&lt;br&gt;Tuesday - Saturday 11:30 pm - 8:00 am&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Reviews and investigates customer cases, reports and work for potential and actual loss. Minimizes fraud, Anti-Money Laundering and/or organizational risk. Performs early detection of suspicious activity. Controls and prevents losses. May lead the work of and/or train detection and investigation staff.&lt;/li&gt;&lt;li&gt;Researches and analyzes bank activities and reports to detect and prevent possible fraudulent and suspicious activities. Recommends disposition. Identifies gaps and control enhancements.&lt;/li&gt;&lt;li&gt;Uses defined research procedures to identify and resolve issues. Identifies trends and escalates as appropriate.&lt;/li&gt;&lt;li&gt;Follows standards and practices to mitigate fraud, Anti-Money Laundering and other risk exposure and loss. Shares best practices among the team and/or service partners.&lt;/li&gt;&lt;li&gt;Prepares and maintains appropriate documentation of analysis performed and coordinates with internal or external stakeholders as appropriate.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.&lt;/li&gt;&lt;li&gt;Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Competencies&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Anti-money Laundering/Sanctions Policies and Procedures, Business Ethics, Business Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Information Capture, Operational Risk, Problem Solving, Standard Operating Procedures&lt;br&gt;&lt;br&gt;&lt;strong&gt;Work Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Roles at this level typically require a university / college degree with &amp;lt; 1 year of professional experience and/or successful completion of a formal development program. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Education&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Bachelors&lt;br&gt;&lt;br&gt;&lt;strong&gt;Certifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;No Required Certification(s)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Licenses&lt;br&gt;&lt;br&gt;&lt;/strong&gt;No Required License(s)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.&lt;br&gt;&lt;br&gt;In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.&lt;br&gt;&lt;br&gt;To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com &amp;gt; New to PNC.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;For more information, please click on the following links:&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;Time Away from Work&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;strong&gt;PNC Full-Time Benefits Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;em&gt;PNC Part-Time Benefits Summary&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;strong&gt;Disability Accommodations Statement&lt;br&gt;&lt;br&gt;&lt;/strong&gt;If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.&lt;br&gt;&lt;br&gt;At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Equal Employment Opportunity (EEO)&lt;br&gt;&lt;br&gt;&lt;/strong&gt;PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.&lt;br&gt;&lt;br&gt;&lt;strong&gt;California Residents &lt;br&gt;&lt;br&gt;&lt;/strong&gt;Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Detection &amp; Investigation Analyst Lead: Tuesday - Saturday 11:30 pm - 8:00 am

Detection & Investigation Analyst Lead: Tuesday - Saturday 11:30 pm - 8:00 am

You must possess a strong background in process analysis, problem-solving skills, and experience with continuous improvement methodologies to enhance operational efficiency.

You will analyze processes, identify inefficiencies, recommend solutions, and implement improvements to enhance operational effectiveness and support organizational goals.

R168119

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Process Improvement Advisor within PNC's Marketing and Communications (MarCom) organization, you can be based in Pittsburgh, PA ; Philadelphia, PA; Cleveland, OH; or Chicago, IL.

We are seeking a Process Improvement Advisor to join the Chief Operating Office within Marketing and Communications (MarCom).

This role will own the evaluation and execution of MarCom’s cross-functional processes and operations with the goal of optimizing process efficiency and mitigating risk.

The Process Improvement Advisor will analyze, identify, quantify, and prioritize projects and investments using a comprehensive view of MarCom’s organizational processes to facilitate the enhancement or redesign of processes. They will also develop and implement end-to-end solutions that account for all aspects that a process may touch.

Specific Areas Of Focus Will Include


 * Developing and enhancing defined processes and controls
 * Identifying process and cost efficiency opportunities
 * Developing and maintaining policies and procedures
 * Remediating issues through required process changes
 * Metrics and analysis
 * Technology
 * Business Resiliency
   
   

As a strategic MarCom partner, you will work with and motivate all levels of the organization to ensure that the introduction of change and/or new processes is smooth and effective.

Job Description


 * Owns the evaluation and execution of an organization's cross-functional operations and technology processes from initial research through development of end-to-end solutions that optimize process efficiency, reduce processing time, and mitigate risks.
 * Conducts complex business diagnostics to identify, quantify and prioritize value creation project. Owns and presents business case, implementation deliverables, cost-estimates, and cost-benefit analysis to influence senior leadership on process improvement opportunities that will assist in accomplishing business objectives more efficiently.
 * Uses comprehensive view of organizational processes to facilitate the redesign of complex, cross-functional projects. Understands and develops an end-to-end solution that encompasses all aspects that a process may touch including facets of operations and business systems.
 * Leads efforts to improve the quality and/or minimize process cost. Utilizes data analysis and process modeling to craft appropriate solutions that meet business requirements. Executes on findings by presenting optimization efforts to governance committees for approval. Assess risks associated with current and proposed processes against business objectives and ensures alignments with the bank's and unit's risk appetite and risk management framework.
 * As a strategic partner, motivates and works with all levels of the organization to ensure that introduction of new processes is smooth and effective and sustains or improve quality of output. Mentors individuals and teams to build capabilities. Leverages strong relationships with the Line of Business to ensure continuous improvement after initial implementation.
   
   

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:


 * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
 * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
   
   

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Change Management, Corporate Governance, Data Analytics, Process Efficiencies, Process Improvements, Risk Assessments

Competencies

Analytical Thinking, Consulting, Effective Communications, Flexibility and Adaptability, Influencing, Organizational Change Management, Organizational Savvy and Politics, Problem Solving, Project Management

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.


 * For more information, please click on the following links:
   
   

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Process Improvement Advisor - PNC

R168119&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Profile&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Position Overview&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Process Improvement Advisor within PNC's Marketing and Communications (MarCom) organization, you can be based in Pittsburgh, PA ; Philadelphia, PA; Cleveland, OH; or Chicago, IL.&lt;br&gt;&lt;br&gt;We are seeking a Process Improvement Advisor to join the Chief Operating Office within Marketing and Communications (MarCom).&lt;br&gt;&lt;br&gt;This role will own the evaluation and execution of MarCom’s cross-functional processes and operations with the goal of optimizing process efficiency and mitigating risk.&lt;br&gt;&lt;br&gt;The Process Improvement Advisor will analyze, identify, quantify, and prioritize projects and investments using a comprehensive view of MarCom’s organizational processes to facilitate the enhancement or redesign of processes. They will also develop and implement end-to-end solutions that account for all aspects that a process may touch.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Specific Areas Of Focus Will Include&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt; Developing and enhancing defined processes and controls&lt;/li&gt;&lt;li&gt; Identifying process and cost efficiency opportunities&lt;/li&gt;&lt;li&gt; Developing and maintaining policies and procedures&lt;/li&gt;&lt;li&gt; Remediating issues through required process changes&lt;/li&gt;&lt;li&gt; Metrics and analysis&lt;/li&gt;&lt;li&gt; Technology&lt;/li&gt;&lt;li&gt; Business Resiliency&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;As a strategic MarCom partner, you will work with and motivate all levels of the organization to ensure that the introduction of change and/or new processes is smooth and effective.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Owns the evaluation and execution of an organization's cross-functional operations and technology processes from initial research through development of end-to-end solutions that optimize process efficiency, reduce processing time, and mitigate risks.&lt;/li&gt;&lt;li&gt;Conducts complex business diagnostics to identify, quantify and prioritize value creation project. Owns and presents business case, implementation deliverables, cost-estimates, and cost-benefit analysis to influence senior leadership on process improvement opportunities that will assist in accomplishing business objectives more efficiently.&lt;/li&gt;&lt;li&gt;Uses comprehensive view of organizational processes to facilitate the redesign of complex, cross-functional projects. Understands and develops an end-to-end solution that encompasses all aspects that a process may touch including facets of operations and business systems.&lt;/li&gt;&lt;li&gt;Leads efforts to improve the quality and/or minimize process cost. Utilizes data analysis and process modeling to craft appropriate solutions that meet business requirements. Executes on findings by presenting optimization efforts to governance committees for approval. Assess risks associated with current and proposed processes against business objectives and ensures alignments with the bank's and unit's risk appetite and risk management framework.&lt;/li&gt;&lt;li&gt;As a strategic partner, motivates and works with all levels of the organization to ensure that introduction of new processes is smooth and effective and sustains or improve quality of output. Mentors individuals and teams to build capabilities. Leverages strong relationships with the Line of Business to ensure continuous improvement after initial implementation.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.&lt;/li&gt;&lt;li&gt;Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Preferred Skills&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Change Management, Corporate Governance, Data Analytics, Process Efficiencies, Process Improvements, Risk Assessments&lt;br&gt;&lt;br&gt;&lt;strong&gt;Competencies&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Analytical Thinking, Consulting, Effective Communications, Flexibility and Adaptability, Influencing, Organizational Change Management, Organizational Savvy and Politics, Problem Solving, Project Management&lt;br&gt;&lt;br&gt;&lt;strong&gt;Work Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Education&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Bachelors&lt;br&gt;&lt;br&gt;&lt;strong&gt;Certifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;No Required Certification(s)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Licenses&lt;br&gt;&lt;br&gt;&lt;/strong&gt;No Required License(s)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.&lt;br&gt;&lt;br&gt;In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.&lt;br&gt;&lt;br&gt;To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com &amp;gt; New to PNC.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;For more information, please click on the following links:&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;Time Away from Work&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;strong&gt;PNC Full-Time Benefits Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;em&gt;PNC Part-Time Benefits Summary&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;strong&gt;Disability Accommodations Statement&lt;br&gt;&lt;br&gt;&lt;/strong&gt;If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.&lt;br&gt;&lt;br&gt;At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Equal Employment Opportunity (EEO)&lt;br&gt;&lt;br&gt;&lt;/strong&gt;PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.&lt;br&gt;&lt;br&gt;&lt;strong&gt;California Residents &lt;br&gt;&lt;br&gt;&lt;/strong&gt;Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Process Improvement Advisor

You need a bachelor's degree and 3+ years of experience in Agile methodologies. Skills in coaching, conflict management, and problem solving are essential. Certifications are preferred but not required.

You will support Scrum Teams by facilitating Agile practices, organizing ceremonies, removing impediments, and partnering with the Product Owner to prioritize backlog items for optimal performance.

Bachelors

Software Engineering

Phoenix

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.As a Scrum Master within PNC’s Technology organization, you will be based in Pittsburgh, PA, Strongsville, OH, Birmingham, AL, Phoenix, AZ or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionSupports and facilitates generally one to two Scrum Teams in various functions by fostering Agile values and practices.Ensures team adherence to Agile principles. Provides coaching to the Scrum Team(s) on how to execute the Scrum framework.Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk. Tracks and communicates the overall team progress providing visibility to stakeholders.Serves as a filter to remove impediments to progress as identified by the team. Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities.Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused&nbsp;- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk&nbsp;- Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required&nbsp;certifications/licensures&nbsp;needed to be successful in this position.Preferred SkillsAgile Methodology, Customer Solutions, Information Management, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Scrum Software Development, Software TestingCompetenciesAgile Development, Coaching Others, Conflict Management, Design Thinking, Group Facilitation, Interpersonal Relationships, IT Standards, Procedures &amp; Policies, Listening, Planning and Organizing, Problem Solving Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered EducationBachelors CertificationsNo Required Certification(s)LicensesNo Required License(s)

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.As a Scrum Master within PNC’s Technology organization, you will be based in Pittsburgh, PA, Strongsville, OH, Birmingham, AL, Phoenix, AZ or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job DescriptionSupports and facilitates generally one to two Scrum Teams in various functions by fostering Agile values and practices.Ensures team adherence to Agile principles. Provides coaching to the Scrum Team(s) on how to execute the Scrum framework.Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk. Tracks and communicates the overall team progress providing visibility to stakeholders.Serves as a filter to remove impediments to progress as identified by the team. Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities.Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.QualificationsSuccessful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.Preferred SkillsAgile Methodology, Customer Solutions, Information Management, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Scrum Software Development, Software TestingCompetenciesAgile Development, Coaching Others, Conflict Management, Design Thinking, Group Facilitation, Interpersonal Relationships, IT Standards, Procedures & Policies, Listening, Planning and Organizing, Problem Solving Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered EducationBachelors CertificationsNo Required Certification(s)LicensesNo Required License(s)

R167153&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Profile&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;strong&gt;Position Overview&lt;br&gt;&lt;br&gt;&lt;/strong&gt;At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.&lt;br&gt;&lt;br&gt;As a Scrum Master within PNC’s Technology organization, you will be based in Pittsburgh, PA, Strongsville, OH, Birmingham, AL, Phoenix, AZ or Dallas, TX. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.&lt;br&gt;&lt;br&gt;PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Job Description&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;ul&gt;&lt;li&gt;Supports and facilitates generally one to two Scrum Teams in various functions by fostering Agile values and practices.&lt;/li&gt;&lt;li&gt;Ensures team adherence to Agile principles. Provides coaching to the Scrum Team(s) on how to execute the Scrum framework.&lt;/li&gt;&lt;li&gt;Organizes and facilitates ceremonies, identifies improvement opportunities to optimize velocity and quality while mitigating risk. Tracks and communicates the overall team progress providing visibility to stakeholders.&lt;/li&gt;&lt;li&gt;Serves as a filter to remove impediments to progress as identified by the team. Protects the team from outside influences to ensure the team remains focused on Scrum Team priorities.&lt;/li&gt;&lt;li&gt;Partners with the Product Owner to ensure the backlog items are prioritized based on business value and ready for the team.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.&lt;/li&gt;&lt;li&gt;Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;strong&gt;Qualifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Preferred Skills&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Agile Methodology, Customer Solutions, Information Management, Organizational Analysis, Product Lifecycle Management (PLM), Program Administration, Scrum Software Development, Software Testing&lt;br&gt;&lt;br&gt;&lt;strong&gt;Competencies&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Agile Development, Coaching Others, Conflict Management, Design Thinking, Group Facilitation, Interpersonal Relationships, IT Standards, Procedures &amp;amp; Policies, Listening, Planning and Organizing, Problem Solving&lt;br&gt;&lt;br&gt;&lt;strong&gt;Work Experience&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Education&lt;br&gt;&lt;br&gt;&lt;/strong&gt;Bachelors&lt;br&gt;&lt;br&gt;&lt;strong&gt;Certifications&lt;br&gt;&lt;br&gt;&lt;/strong&gt;No Required Certification(s)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Licenses&lt;br&gt;&lt;br&gt;&lt;/strong&gt;No Required License(s)&lt;br&gt;&lt;br&gt;&lt;strong&gt;Benefits&lt;br&gt;&lt;br&gt;&lt;/strong&gt;PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.&lt;br&gt;&lt;br&gt;In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.&lt;br&gt;&lt;br&gt;To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com &amp;gt; New to PNC.&lt;br&gt;&lt;br&gt;&lt;ul&gt;&lt;li&gt;For more information, please click on the following links:&lt;br&gt;&lt;br&gt;&lt;/li&gt;&lt;/ul&gt;&lt;em&gt;Time Away from Work&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;strong&gt;PNC Full-Time Benefits Summary&lt;br&gt;&lt;br&gt;&lt;/strong&gt;&lt;em&gt;PNC Part-Time Benefits Summary&lt;br&gt;&lt;br&gt;&lt;/em&gt;&lt;strong&gt;Disability Accommodations Statement&lt;br&gt;&lt;br&gt;&lt;/strong&gt;If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.&lt;br&gt;&lt;br&gt;At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.&lt;br&gt;&lt;br&gt;&lt;strong&gt;Equal Employment Opportunity (EEO)&lt;br&gt;&lt;br&gt;&lt;/strong&gt;PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.&lt;br&gt;&lt;br&gt;&lt;strong&gt;California Residents &lt;br&gt;&lt;br&gt;&lt;/strong&gt;Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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