FAQs
What are the minimum qualifications required for the Client Experience Specialist position?
The minimum qualifications include a Bachelor's degree or equivalent practical experience, 2 years of experience in digital media or digital marketing/advertising solutions, 1 year of experience in customer relationship development or a similar role, and fluency in English and Italian.
What preferred qualifications should candidates have?
Preferred qualifications include experience in campaign management for Google Ads or DV360, the ability to take ownership of accounts and KPIs, skills in processing large data sets, and excellent project management skills.
What are the primary responsibilities of the Client Experience Specialist?
The primary responsibilities include developing knowledge of the market and products to offer client solutions, driving client business objectives and media strategy, collaborating with cross-functional teams, managing measurement and attribution conversations, and overseeing a book of business through all phases of the business cycle.
Is prior experience in Google Ads or DV360 necessary for this position?
While it is not strictly required, experience in campaign management for Google Ads or DV360 is listed as a preferred qualification for candidates.
What does gTech do within Google?
gTech's role is to help bring Google's products and services to life, providing trusted advisory support to customers globally, and offering solutions rooted in technical skill and product expertise to meet complex customer needs.
Is there any mention of diversity and equal opportunity in the job description?
Yes, the job description states that Google is an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of various factors including race, gender, sexual orientation, disability, and more.
How will this role impact clients?
This role aims to ensure that clients receive the best Return on Investment (ROI) from their investments within Google and maintains a commitment to being a trusted partner for customers.
What language proficiency is required for this position?
Fluency in both English and Italian is required to support client relationship management in the region.