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Client Relationship Officer

  • Job
    Full-time
    Junior Level
  • Sales & Business Development
    Marketing

AI generated summary

  • You need a relevant bachelor's degree, strong communication skills, knowledge of higher education, team collaboration, 2 years' experience in admissions, and familiarity with Salesforce/CRM tools.
  • You will attract diverse students, guide them through applications, coordinate events, analyze recruitment data, collaborate with teams, and ensure compliance throughout the onboarding process.

Requirements

  • - Bachelor's degree in a relevant field (Marketing, Communications, Education, Business Administration)
  • - Strong interpersonal and communication skills.
  • - Knowledge of higher education policies, admission processes, and academic programs.
  • - Ability to work independently and collaboratively in a team.
  • - 2 years of experience in recruitment, admissions, or a related field is an asset.
  • - Experience in Salesforce and CRM tools.

Responsibilities

  • Implement comprehensive recruitment strategies to attract a diverse pool of leads and prospective students.
  • Collaborate with university stakeholders to align recruitment efforts with academic goals and priorities.
  • Play a key role in maintaining prospective students motivated until pay of tuition fee process.
  • Coordinate the process from lead generation up until the onboarding.
  • Provide accurate and up-to-date information about the university's academic programs, admission requirements, and campus life to prospective students and their families.
  • Conduct information sessions, workshops, and presentations to guide students through the application process.
  • Assist prospective students in navigating the application process, including completing applications, submitting required documents, and understanding deadlines.
  • Collaborate with admissions staff to ensure a smooth and efficient application review process for after acceptance sales process.
  • Maintain accurate records of recruitment activities, prospective student interactions, and outreach efforts.
  • Analyze data in Salesforce to assess the effectiveness of recruitment strategies and make recommendations for improvements.
  • Plan and coordinate admissions events, such as open day, campus tours, and orientation programs, to give prospective students an immersive experience of university life.
  • Work closely with the marketing and Product team to develop promotional materials, social media campaigns, and other communication strategies to enhance the university's visibility.
  • Work Closely with compliance to ensure that the right documents are submitted and take control over post acceptance action plans.
  • Attend recruitment events locally, and internationally to expand the university's reach and attract a diverse student population.

FAQs

What is the main responsibility of a Client Relationship Officer at Schiller International University?

The main responsibility is to attract and enroll qualified students by implementing effective recruitment and sales strategies, while providing support throughout the application process.

What qualifications are required for this position?

Candidates must have a Bachelor's degree in a relevant field such as Marketing, Communications, Education, or Business Administration, along with strong interpersonal and communication skills.

How many years of experience is preferred for applicants?

A minimum of 2 years of experience in recruitment, admissions, or a related field is preferred.

Is knowledge of Salesforce or CRM tools necessary for this role?

Yes, experience with Salesforce and CRM tools is necessary to effectively manage data and recruit students.

Will I be required to travel for this job?

Yes, travel to recruitment events locally and internationally is required to expand the university's reach.

What kind of support will I provide to prospective students during the application process?

You will assist prospective students in navigating the application process, including completing applications, submitting required documents, and understanding deadlines.

Do I need to work collaboratively with other teams?

Yes, collaboration with various stakeholders, including marketing, admissions staff, and compliance teams, is essential to align recruitment efforts and ensure a smooth process.

What is the university's approach to education?

The university believes in experiential learning, combining knowledge and skills acquisition with humanist values to prepare students for a global and interconnected world.

Are there opportunities for professional development in this position?

Yes, the role provides opportunities for professional growth by allowing you to develop recruitment strategies and collaborate with diverse teams.

How does the university ensure a diverse student population?

The university implements comprehensive recruitment strategies and attends various events to attract a diverse pool of prospective students.

The Real Global Learning Experience. Learn-by-living and acquire the knowledge to become a Smart Global Professional.

Education
Industry
51-200
Employees
1964
Founded Year

Mission & Purpose

Schiller International University is a global educational institution that offers undergraduate and graduate degree programmes with an emphasis on international studies, business, and diplomacy. The university provides a multicultural learning environment across multiple campuses around the world, promoting a global perspective in its students. Schiller International University aims to equip students with the knowledge, skills, and cultural understanding needed to thrive in an interconnected world. Their purpose is to develop future leaders who can navigate and succeed in global careers by providing an education that blends academic rigour with real-world experience.