Client Relationship Officer

Schiller International University

Aug 16

Applications are closed

Job
Full-time
Junior Level
United Kingdom, +8
Remote

Requirements

- Bachelor's degree in a relevant field (Marketing, Communications, Education, Business Administration)
- Strong interpersonal and communication skills.
- Knowledge of higher education policies, admission processes, and academic programs.
- Ability to work independently and collaboratively in a team.
- 2 years of experience in recruitment, admissions, or a related field is an asset.
- Experience in Salesforce and CRM tools.

Responsibilities

Implement comprehensive recruitment strategies to attract a diverse pool of leads and prospective students.
Collaborate with university stakeholders to align recruitment efforts with academic goals and priorities.
Play a key role in maintaining prospective students motivated until pay of tuition fee process.
Coordinate the process from lead generation up until the onboarding.
Provide accurate and up-to-date information about the university's academic programs, admission requirements, and campus life to prospective students and their families.
Conduct information sessions, workshops, and presentations to guide students through the application process.
Assist prospective students in navigating the application process, including completing applications, submitting required documents, and understanding deadlines.
Collaborate with admissions staff to ensure a smooth and efficient application review process for after acceptance sales process.
Maintain accurate records of recruitment activities, prospective student interactions, and outreach efforts.
Analyze data in Salesforce to assess the effectiveness of recruitment strategies and make recommendations for improvements.
Plan and coordinate admissions events, such as open day, campus tours, and orientation programs, to give prospective students an immersive experience of university life.
Work closely with the marketing and Product team to develop promotional materials, social media campaigns, and other communication strategies to enhance the university's visibility.
Work closely with compliance to ensure that the right documents are submitted and take control over post acceptance action plans.
Attend recruitment events locally, and internationally to expand the university's reach and attract a diverse student population.

FAQs

What is the main mission of a Client Relationship Officer at Schiller International University?

The main mission is to play a crucial role in attracting and enrolling qualified students by implementing effective recruitment and sales strategies to meet enrollment targets.

What are the key responsibilities of this role?

The key responsibilities include implementing recruitment strategies, providing information about academic programs, assisting with the application process, managing data, coordinating admissions events, collaborating with marketing and compliance, and attending recruitment events.

What qualifications are required for the position?

A Bachelor's degree in a relevant field (Marketing, Communications, Education, Business Administration), strong interpersonal and communication skills, knowledge of higher education policies and admission processes, and ideally 2 years of experience in recruitment or admissions are required.

Is experience with Salesforce necessary for this position?

Yes, experience with Salesforce and other CRM tools is preferred for the role.

Will I be required to travel for this job?

Yes, you will be required to attend recruitment events both locally and internationally to expand the university's reach.

What type of programs does Schiller International University offer?

Schiller International University offers undergraduate and graduate programs that are recognized in both the USA and Europe, all instructed in English and customizable to each student's personal scenario.

What is the university's approach to education?

The university believes in experiential learning, combining knowledge and skills acquisitions with solid humanist values to prepare students for a global, borderless, and hyper-connected world.

Are there opportunities for continuing education or professional development within this position?

Yes, the role provides opportunities to engage with various recruitment strategies and marketing initiatives, enhancing professional growth in the areas of education and sales.

Schiller International University

The Real Global Learning Experience. Learn-by-living and acquire the knowledge to become a Smart Global Professional.

Education

Industry

51-200

Employees

1964

Founded Year

Mission & Purpose

Schiller International University is a global educational institution that offers undergraduate and graduate degree programmes with an emphasis on international studies, business, and diplomacy. The university provides a multicultural learning environment across multiple campuses around the world, promoting a global perspective in its students. Schiller International University aims to equip students with the knowledge, skills, and cultural understanding needed to thrive in an interconnected world. Their purpose is to develop future leaders who can navigate and succeed in global careers by providing an education that blends academic rigour with real-world experience.