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Client Solutions Manager, Service Industries, Middle East & Africa

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Meta

1mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Marketing
  • Dubai

AI generated summary

  • You should have 8+ years in marketing/data, advanced data analysis skills, client management experience, strategic planning, and fluency in Arabic preferred, with industry experience in automotive/financial services.
  • You will manage key client relationships, identify new opportunities, implement marketing solutions, engage with executives, and collaborate with teams to optimize account performance and drive results.

Requirements

  • 8+ years of experience with at least 5 years working directly with marketing, data, marketing science, tech, media, and/or consulting companies.
  • Demonstrate adaptability and resourcefulness in environments with limited resources, efficiently handling a broad spectrum of activities with minimal support and ongoing learning.
  • Effective problem-solving and decision-making skills, with demonstrated experience in resourceful problem-solving or working deadline focused, fast-paced settings.
  • Experienced in advanced data analysis, including experience in creating complex models and deliver actionable insights that drive business decisions.
  • Experience in performing as a consultant for partners, establishing meaningful relationships and driving clients to action, with experience in client relationship management or account management.
  • Experience working effectively with cross-functional teams and multiple layers within the organization (internally and with external partners). Capable to lead multiple projects with minimal direction while maintaining a high attention to detail.
  • Solid understanding of the customer marketing funnel and traditional marketing ecosystem.
  • Demonstrated experience in strategic planning and data analysis.
  • Communication and presentation skills, that can effectively engage all levels of an organization and external audiences, including leading presentations or workshops.
  • Available to travel as needed.
  • Experience working directly with/at top-tier agencies (advertising/digital/media) and/or demonstrated industry experience.
  • Experience with the Automotive/Mobility and/or Financial Services industry.
  • Experience working with government entities.
  • Fluent in Arabic preferred.

Responsibilities

  • Lead and develop key accounts
  • Build and manage relationships with key clients and agency partners (media, creative, marketing partners, etc.).
  • Proactively prospect and identify new opportunities within the book of business, opening new revenue lines and expanding existing lines.
  • Engage with all levels of an organization, including top executives.
  • Prioritize tasks efficiently with a laser focus on impact.
  • Educate clients on products, new solutions, and best practices to drive adoption and grow existing business partnerships.
  • Identify, create, and implement marketing solutions including media, measurement and creative strategies grounded in achieving measurable business results for our partners.
  • Manage strategic marketing conversations with clients, agencies, and partners.
  • Use data and insights to guide strategy and implementation of Meta solutions against clients' marketing objectives.
  • Collaborate with internal and external cross-functional teams and manage complex workstreams.
  • Flawlessly manage internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities).
  • Contribute actively to the regional sales team to achieve overall team goals and development.
  • This role demands consultative sales and analytical skills, a focus on client service and commercial acumen, and the capacity to thrive in team-focused environment while delivering against tight deadlines.

FAQs

What is the primary focus of the Client Solutions Manager role?

The primary focus of the Client Solutions Manager role is to partner with strategic clients to ensure their success with Meta by building and strengthening relationships, providing business insights, driving revenue, and enhancing advertiser education.

How many years of experience are required for this position?

A minimum of 8+ years of experience is required, with at least 5 years working directly with marketing, data, marketing science, tech, media, and/or consulting companies.

What industries are preferred for candidates applying for this position?

Preferred industries for candidates include Automotive/Mobility, Financial Services, and experience working with top-tier agencies or government entities.

Is knowledge of the Arabic language preferred for this role?

Yes, fluency in Arabic is preferred for candidates applying for this role.

What types of skills are necessary for success in this role?

Necessary skills for success in this role include consultative sales and analytical skills, effective communication and presentation abilities, problem-solving capabilities, and a solid understanding of the customer marketing funnel.

Will there be travel required for this position?

Yes, availability to travel as needed is required for this position.

What is the approach taken with clients regarding marketing solutions?

The approach taken with clients involves identifying, creating, and implementing marketing solutions that are grounded in achieving measurable business results through a consultative, data-driven strategy.

How does this role interact with internal teams?

This role requires collaboration with internal and external cross-functional teams and the management of complex workstreams to deliver effective solutions for clients.

Are there opportunities for career growth in this position?

Yes, this role offers a wide range of professional growth opportunities, allowing you to expand your skills and advance your career within a leading global company.

What benefits does Meta offer beyond the base compensation?

Beyond base compensation, Meta offers benefits that may include bonus opportunities, equity, and sales incentives. Further details on benefits can be found on Meta's website.

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Meta

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.