FAQs
What is the job title for this position?
The job title for this position is Clinical Administrative Coordinator.
Where is this position located?
This position is located in Owensboro, KY.
Is this a full-time or part-time position?
This is a full-time position.
What are the typical working hours for this role?
The typical working hours are Monday to Friday, from 8:00 AM to 4:30 PM.
Are there training requirements for this job?
Yes, there is a requirement for 3 months of on-the-job training during normal business hours.
Are there opportunities to work from home?
Yes, after training is completed, employees will be required to work from home every other week.
What experience is needed to qualify for this role?
A minimum of 2 years of customer service experience and a High School Diploma or GED are required.
Is experience in the healthcare industry preferred?
Yes, experience working within the healthcare industry and with healthcare insurance is preferred.
What specific skills are needed for this position?
Basic experience with Microsoft Word and Excel, as well as effective communication skills, are necessary.
Are there any certifications that can strengthen an application?
Yes, RHIT or RHIA certification is preferred.
What type of work environment can one expect?
This is a high-volume, customer service environment that requires efficiency and thoroughness.
Is there a requirement for telecommuting security?
Yes, employees must keep all company sensitive documents secure and have a dedicated work area separated from other living areas.
Are there flexible schedules available?
Yes, employees must be able to work a flexible schedule that includes occasional evening hours.
Is diversity valued in this workplace?
Yes, UnitedHealth Group is committed to creating a diverse and inclusive workplace.
Is drug testing a requirement for employment?
Yes, candidates are required to pass a drug test before beginning employment.