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Clinical Governance Lead

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West London NHS Trust

1mo ago

  • Job
    Full-time
    Senior Level
  • Research & Development
    Healthcare

AI generated summary

  • You must support clinical governance, facilitate best practices, manage incidents and complaints, lead reviews, ensure timely investigations, and analyze data for reports.
  • You will support clinical governance, facilitate incident reporting, lead investigations, promote best practices, and analyze data for risk reduction and learning.

Requirements

  • act as the highly visible key point of support for all clinical governance issues relating to the service line(s) they are supporting.
  • encourage and support safe and effective clinical practice through close working with clinical teams, whilst facilitating the sharing of best practice
  • support clinical service lines with the timely reporting and investigation of all incidents and/or complaints, in accordance with Trust policies
  • act as an incident review or complaint investigation expert panel member as required
  • support borough / clinical service lines in the completion of PSII reviews / investigations within agreed timeframes, and to escalate where these will not be met
  • work closely with borough / clinical service lines to ensure outcomes of PSII reviews are used to support shared learning across the clinical service lines
  • facilitate After Action Reviews where relevant and ensure that these are completed within agreed timeframes, and escalate if these will not be met
  • analyse and develop relevant clinical governance data in order to produce both written and verbal reports that provide demonstrable evidence of learning and reduction in risk

Responsibilities

  • act as the highly visible key point of support for all clinical governance issues relating to the service line(s) they are supporting.
  • encourage and support safe and effective clinical practice through close working with clinical teams, whilst facilitating the sharing of best practice
  • support clinical service lines with the timely reporting and investigation of all incidents and/or complaints, in accordance with Trust policies
  • act as an incident review or complaint investigation expert panel member as required
  • support borough / clinical service lines in the completion of PSII reviews / investigations within agreed timeframes, and to escalate where these will not be met
  • work closely with borough / clinical service lines to ensure outcomes of PSII reviews are used to support shared learning across the clinical service lines
  • facilitate After Action Reviews where relevant and ensure that these are completed within agreed timeframes, and escalate if these will not be met
  • analyse and develop relevant clinical governance data in order to produce both written and verbal reports that provide demonstrable evidence of learning and reduction in risk

FAQs

What is the main role of the Clinical Governance Lead?

The main role of the Clinical Governance Lead is to provide expert advice and support on patient safety, clinical effectiveness, and quality of care to Borough and Clinical Directors, Service Managers, and Heads of Service.

What emphasis does this role place on incident reporting?

This role places a particular emphasis on ensuring that incidents and patient feedback are reported, reviewed, and that learning is shared in accordance with best practice.

Who will the Clinical Governance Lead be working with?

The Clinical Governance Lead will be working closely with clinical teams, Borough and clinical service lines, and the larger Clinical Governance Team.

What type of services will the Clinical Governance Lead support?

The Clinical Governance Lead will support a dynamic portfolio of clinical governance, patient safety, and patient feedback services, specifically focusing on Hounslow Borough mental health services.

What are the expectations regarding incident reviews and complaint investigations?

The post holder is expected to support clinical service lines with the timely reporting and investigation of all incidents and complaints, and to act as an incident review or complaint investigation expert panel member as required.

What will the Clinical Governance Lead need to do with PSII reviews?

The Clinical Governance Lead will need to support borough and clinical service lines in completing PSII reviews and investigations within agreed timeframes and ensure that the outcomes are used to support shared learning across clinical service lines.

What kind of reports will the Clinical Governance Lead produce?

The Clinical Governance Lead will analyze clinical governance data to produce both written and verbal reports that provide demonstrable evidence of learning and reduction in risk.

Is West London NHS Trust recognized for its diversity?

Yes, West London NHS Trust is one of the most diverse healthcare providers in the UK, employing a workforce with a significant representation of BME individuals.

What is the Care Quality Commission rating for the Trust?

The Trust is rated as ‘Good’ overall by the Care Quality Commission, and its forensic services are rated as ‘Outstanding’.

How can I get more information or arrange an informal visit regarding this role?

For further details or to arrange an informal visit, you can contact Gordon Turner, the Associate Director of Clinical Governance, via email at gordon.turner7@nhs.net.

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West London NHS Trust

West London NHS Trust is one the most diverse providers of NHS mental and physical health care in the UK.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

West London NHS Trust provides mental health, community, and social care services across West London. The trust's mission is to deliver high-quality, compassionate care that supports mental well-being and physical health. Their purpose is to improve the lives of individuals and communities by offering comprehensive healthcare services, focusing on recovery and promoting mental health awareness. They aim to provide personalised care that respects the dignity and needs of each patient.

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