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Clinical Informatics Specialist (CI) Education Specialist

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Providence

2mo ago

  • Job
    Full-time
    Junior Level
  • IT & Cybersecurity
    Education & Teaching
  • California
    Remote

AI generated summary

  • You need a relevant Bachelor's, 2 years in clinical systems, EHR experience, adult learning knowledge, and certifications like Epic. RN or clinician license required if applicable.
  • You will design and deliver training materials, support curriculum development, mentor trainers, manage content updates, and participate in system optimization and user support activities.

Requirements

  • Bachelor's Degree in Clinical discipline, Information Technology/Informatics, Business, Education, Management, Communications, or related field or equivalent educ/experience
  • 2 years in a position that has the same or similar primary duties working with a clinical information system within a healthcare setting
  • Experience with EHR systems
  • Experience with benefits and challenges of adult learning
  • Informatics certifications or credentialing upon hire (may be equivalent for up to 2 years of experience for this position at the hiring manager’s discretion)
  • Epic certification in one or more Epic modules as assigned to support the needs of the CI education team and CI department, required within 6 months (180 days) of hire
  • Other system application certifications to complete assigned work; certifications are expected to be completed on all modules assigned to support the needs of the CI education team and department as a whole
  • Epic and other system application certifications are expected to be completed on all modules assigned to support the needs of the CI education team and CI department; once obtained, Epic certification must remain current for assigned modules
  • Education or Instructional Design related certification preferred within 5 years of hire
  • If an RN, Active license as a Registered Nurse by the affiliated State Board of Nursing of the State where the individual lives; active license or certification to practice as a clinician is required if applicable (Physical Therapist, Occupational Therapists, Dietitian, Clinical Social Worker, Respiratory Therapist)

Responsibilities

  • Collaborates with other Clinical Informatics (CI) team members, business informatics, system analysts, and stakeholders to support informatics education, adoption, and communication efforts for business and clinical information systems and technologies deployment, sustainment, and optimization.
  • Serves as the change communication and education subject matter specialist in project teams, collaborating with core leader and Sr. Education Specialists as needed.
  • Supports curriculum design and review efforts providing guidance to support effective and relevant learning objectives and content.
  • Trains, mentors, and communicates with PSJH Affiliates, Community Connect, and PSJH Epic Credential Trainers.
  • Designs, writes, and creates curriculum and adoption materials, including multimedia deliverables, to support in-person and virtual instructor-led training, self-paced online learning, and other system adoption initiatives for a variety of audiences as assigned.
  • Authors content that is flexible, relevant, and supports end user self-sufficiency using established PSJH CI design models, formatting, publishing, and content management standards.
  • Designs for and develops online video and interactive training materials using eLearning authoring software as assigned to support achievement of learning objectives identified as appropriate for audience learning needs.
  • In collaboration with Sr. Education Specialists, develops, builds, and maintains training scenarios (e.g., patient build and practice users) in system training environments, including build documentation and supportive user references. Trouble-shoots issues related to scenarios and system training environments.
  • Participates in CI team content quality review processes and edits education deliverables to support consistency and adherence to CI education standards and style guidelines.
  • Participates in the training of end users – virtually or in-person.
  • Reviews assessments, evaluations, and other feedback mechanisms to determine effectiveness of education deliverables and delivery providing recommendations for and/or instituting improvements in accordance with best practice and adult learning theory to achieve education goals.
  • Manages assigned content and monitors for currency. Updates content based on system or process changes in a timely manner following CI education standard processes.
  • In collaboration with team leaders and senior team members, guides education materials distribution via the PSJH LMS and other CI standard tools.
  • Supports role mapping and training logistical planning for large deployments.
  • Develops communication related to education efforts for deployments, upgrades, optimizations, and other system changes as assigned.
  • Participates in other CI activities, such as system and workflow design and optimization, training, go-live support, and other activities as assigned. Expected to travel for work activities as assigned.

FAQs

What is the job title for this position?

The job title is Clinical Informatics Specialist (CI) Education Specialist.

Is this a remote position?

Yes, this is a remote role; however, the candidate must reside in one of the specified footprint states.

In which states must candidates reside to apply for this job?

Candidates must reside in Alaska, Washington, Oregon, Montana, California, Texas, or New Mexico.

What are the primary responsibilities of the Clinical Informatics Education Specialist?

The primary responsibilities include developing learning materials, supporting EHR deployment and optimization, collaborating with other team members, participating in training sessions, and managing educational content.

What type of curriculum materials will the CI Education Specialist create?

The CI Education Specialist will create multimedia deliverables for in-person and virtual training, self-paced online learning, and other system adoption initiatives.

What qualifications are required for this position?

A Bachelor's Degree in a clinical discipline, Information Technology/Informatics, Business, Education, Management, Communications, or a related field is required, along with 2 years of experience in a similar role working with a clinical information system in a healthcare setting.

Are there any certifications required for this job?

Yes, Epic certification in one or more Epic modules is required within the first six months of hire, as well as other system application certifications as needed.

What kind of experiences are preferred for this position?

Preferred qualifications include informatics certifications or education/instructional design-related certification within five years of hire.

What skills are essential for a Clinical Informatics Education Specialist?

Essential skills include excellent collaboration and team-building abilities, project management skills, proficiency in Microsoft Office, and effective communication skills for a diverse audience.

Will there be any need for travel in this role?

Yes, occasional travel may be required to support health system initiatives.

How does Providence support its employees?

Providence provides best-in-class benefits including health care options, retirement plans, paid time off, and professional development resources to support employees' well-being and career growth.

What is the expected salary range for this position?

The salary range varies by location, with specific minimum and maximum pay rates listed for different states and regions.

What additional responsibilities may this role encompass?

Additional responsibilities may include participating in system and workflow design, go-live support, and change communication efforts for deployments or other system updates.

How does Providence promote diversity and inclusivity in the workplace?

Providence is committed to creating an inclusive workforce that values diversity and provides equal opportunities for advancement, free from discrimination and harassment.

Science & Healthcare
Industry
10,001+
Employees
1856
Founded Year

Mission & Purpose

Every day, 119,000 compassionate caregivers serve patients and communities through Providence St. Joseph Health, a national, Catholic, not-for-profit health system, driven by a belief that health is a human right. Rooted in the founding missions of the Sisters of Providence and the Sisters of St. Joseph of Orange, courageous women ahead of their time who brought health care and other social services to the American West when it was still a rugged, untamed frontier, we share a singular commitment to improve the health of all. From our earliest days, we’ve met new challenges by pioneering new solutions. Today, with 51 hospitals, 829 clinics and a comprehensive range of services, we strive to meet the needs of communities across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington through a diverse family of Catholic, other faith-based and mission-driven secular organizations. Now, as we face a new frontier—a changing health care landscape—we draw upon their pioneering and compassionate spirit to plan for the next century of health for a better world, especially for the poor and vulnerable.

Culture & Values

  • Compassion

    We reach out to those in need and offer comfort as Jesus did. We nurture the spiritual, emotional and physical well-being of one another and those we serve. Through our healing presence, we accompany those who suffer.

  • Dignity

    We value, encourage and celebrate the gifts in one another. We respect the inherent dignity and worth of every individual. We recognize each interaction as a sacred encounter.

  • Justice

    We foster a culture that promotes unity and reconciliation. We strive to care wisely for our people, our resources and our earth. We stand in solidarity with the most vulnerable, working to remove the causes of oppression and promoting justice for all.

  • Excellence

    We set the highest standards for ourselves and our ministries. Through transformation and innovation, we strive to improve the health and quality of life in our communities. We commit to compassionate, safe and reliable practices for the care of all.

  • Integrity

    We hold ourselves accountable to do the right things for the right reasons. We speak the truth with courage and respect. We pursue authenticity with humility and simplicity.