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Cloud AI Consultant, Google Cloud Consulting (English, German)

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Google

1mo ago

  • Job
    Full-time
    Mid Level
  • Consulting
    IT & Cybersecurity
  • Munich

AI generated summary

  • You need a Bachelor's in Computer Science, 3 years in project management, AI expertise, fluent in English and German, experience with Google Dialogflow, LLM applications, and contact center tech.
  • You will implement and manage Conversational AI solutions, coach customers on design and integration, propose architectures, and act as a trusted advisor, with occasional travel for meetings.

Requirements

  • Bachelor's degree in Computer Science or equivalent practical experience.
  • 3 years of experience project managing and delivering technical solutions.
  • Experience in one or more discipline areas: machine learning, recommendation systems, natural language processing, computer vision, pattern recognition, or artificial intelligence.
  • Ability to communicate in English and German fluently to support client relationship management in this region.
  • Experience building conversational applications with Google Dialogflow or similar products/tools.
  • Experience building applications powered by Large Language Models.
  • Experience in technical consulting.
  • Understanding of contact center technologies and platforms (e.g. Avaya, Genesys, Cisco, Mitel, Twilio, etc.).

Responsibilities

  • Work with Customers, Partners, and Google Product teams to scope, manage and deliver implementations of Conversational AI solutions into production.
  • Propose solution architectures and manage the deployment of Conversational AI solutions (including Agent Assist and Agent Insights) according to customer requirements and implementation best practices.
  • Coach customers on the practical challenges in Conversational AI: design of conversational flows, integrations with 3rd party systems like contact centers, websites, mobile applications, and popular messaging platforms.
  • Serve as a trusted technical advisor to customers and solve business challenges with Conversational AI.
  • Travel regularly up to 30%, (although we also frequently use video conferencing) in-person for meetings, technical reviews, and onsite delivery activities.

FAQs

What educational background is required for the Cloud AI Consultant position?

A Bachelor's degree in Computer Science or equivalent practical experience is required.

How many years of experience are necessary for this role?

A minimum of 3 years of experience in project managing and delivering technical solutions is necessary.

What specific areas of expertise should candidates have?

Candidates should have experience in machine learning, recommendation systems, natural language processing, computer vision, pattern recognition, or artificial intelligence.

Are fluency in English and German required?

Yes, the ability to communicate fluently in both English and German is required to support client relationship management in the region.

What are some preferred qualifications for this position?

Preferred qualifications include experience building conversational applications with Google Dialogflow or similar tools, experience with Large Language Models, technical consulting experience, and an understanding of contact center technologies and platforms.

What will be the primary responsibilities of a Cloud AI Consultant?

The primary responsibilities include working with customers to design and implement conversational AI solutions, managing project scope and deliverables, and serving as a trusted technical advisor.

Is travel required for this position?

Yes, regular travel of up to 30% may be required for customer meetings, technical reviews, and onsite delivery activities, although video conferencing is also frequently used.

Is prior experience in conversational AI necessary?

While not explicitly required, experience in conversational AI would be advantageous, particularly in designing conversational flows and integrating with third-party systems.

Does Google Cloud offer equal employment opportunity?

Yes, Google is committed to being an equal opportunity workplace and an affirmative action employer, ensuring equal employment consideration regardless of various characteristics.

How can applicants request accommodations for disabilities?

Applicants can request accommodations by completing the Accommodations for Applicants form provided by Google.

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Mission & Purpose

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.