FAQs
What are the minimum qualifications required for the Cloud Technical Solutions Engineer position?
The minimum qualifications include a Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience, along with 4 years of experience in areas such as Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, or SAP. Additionally, candidates should have experience reading or debugging code and be fluent in both English and Mandarin.
What are the preferred qualifications for this role?
Preferred qualifications include experience with IaaS solutions, cloud storage solutions, basic web technologies, knowledge of Linux/Unix or Windows systems, and excellent troubleshooting, attention to detail, and communication skills.
What kind of support will I be providing as a Cloud Technical Solutions Engineer?
You will provide 24x7 support to help customers switch to Google Cloud, troubleshoot technical problems, and assist with debugging, networking, system administration, and coding/scripting as needed.
Will the role require me to work outside of standard hours?
Yes, the role may require you to be available for non-standard work hours or shifts, which may include weekends.
What is the focus of the responsibilities in this position?
The responsibilities focus on managing customer problems, understanding Google's product technology, acting as a consultant for internal stakeholders, collaborating with product and engineering teams for improvements, and advocating for customer needs.
How does Google Cloud differentiate itself in the market?
Google Cloud accelerates organizations’ digital transformations by delivering enterprise-grade solutions leveraging cutting-edge technology, assisting developers in building sustainably, and serving customers in more than 200 countries and territories.
Is there an emphasis on communication skills in this role?
Yes, excellent written and verbal communication skills are emphasized, as you will need to interact with diverse regional customers and stakeholders.
Does Google promote diversity and equal opportunity in hiring?
Yes, Google is proud to be an equal opportunity workplace and an affirmative action employer, committed to equal employment opportunity regardless of various factors, including race, color, and gender identity.