FAQs
What is the primary responsibility of a Club Receptionist at Soho House Toronto?
The primary responsibility of a Club Receptionist is to welcome, direct, and sign in all members and guests to the property, ensuring a hospitable experience.
What skills are required for the Club Receptionist position?
The required skills include a minimum of 3+ years’ experience in a similar role, strong communication skills, problem-solving abilities, attention to detail, and the capability to multi-task in a high-volume environment.
Is experience with OpenTable or Salesforce necessary for this role?
While OpenTable and Salesforce experience is a plus, it is not a mandatory requirement for the Club Receptionist position.
What are the physical requirements for this job?
The physical requirements include the ability to work on your feet for at least 8 hours, fast-paced movements, the capability to lift at least 40 pounds, and occasional kneeling, bending, crouching, and climbing.
What kind of training is provided for employees?
Soho House offers training to develop both technical and managerial skills necessary to enhance your career, including a range of internally and externally run courses.
Are benefits provided for full-time employees?
Yes, full-time employees are eligible for benefits that include medical, dental, and vision coverage, as well as paid time off for sick days and vacations.
What are some perks of working with Soho House?
Perks include career development opportunities, health care benefits, team events, learning and development programs, free meals while on duty, and participation in community initiatives through Soho Impact.
Is a flexible schedule required for this position?
Yes, a flexible schedule is required, including the ability to work nights, weekends, and holidays as needed.
How does the Club Receptionist contribute to the atmosphere at Soho House?
The Club Receptionist influences a fun and positive atmosphere by being approachable, professional, and actively engaging with members and guests to ensure they feel welcomed.
What duties might a Club Receptionist perform in addition to welcoming guests?
In addition to welcoming guests, a Club Receptionist may handle high-volume phone inquiries, perform guest list duties, support problem-solving in real-time, maintain a clean reception area, and assist guests with their belongings.