FAQs
What is the primary responsibility of the Cluster Credit Manager?
The primary responsibility of the Cluster Credit Manager is to efficiently operate the hotel's Accounts Receivable department, managing all activities related to credit, billing, and collection, while maintaining compliance and maximizing profit.
What qualifications are preferred for this role?
A university degree in Accounting or Finance is preferred, along with knowledge of Tower operations covering all aspects.
What skills are essential for success in this position?
Essential skills include sound judgement and decision-making, excellent written and verbal communication, the ability to work under pressure, strong data analysis capabilities, and the capacity to learn job functions with minimal supervision.
Will the Cluster Credit Manager be involved in team development?
Yes, the Cluster Credit Manager will support the Finance Lead in developing best-in-class hotel Finance teams and participate in relevant Finance development programs.
What kind of working relationships should the Cluster Credit Manager expect to develop?
The Cluster Credit Manager will develop excellent working relationships with hotel finance team members, Hotel Management, and a broad range of internal and external stakeholders, including Commercial and Operations teams.
Is experience in the hospitality industry required for this role?
While not explicitly mentioned, knowledge of Tower operations and finance within the hospitality sector would be advantageous for the role.
What is Hilton's vision in relation to guest experiences?
Hilton's vision is “to fill the earth with the light and warmth of hospitality,” aiming to create remarkable hospitality experiences around the world every day.
Are there any specific compliance requirements the Cluster Credit Manager needs to be aware of?
Yes, the role requires ensuring compliance with company policies, regulatory requirements, and contractual agreements related to credit, billing, and collection activities.