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đź’Ľ Job

Communication Operator I

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Sutter Health

•

18d ago

đź’Ľ Graduate Job

San Francisco

⌛ Closed

AI generated summary

  • The candidate for the Communication Operator I position at Sutter Health should have a HS Diploma or equivalent, strong problem-solving skills, the ability to interpret various forms of information, excellent written and verbal communication skills, good time management and organizational skills, basic computer knowledge, the ability to work independently and in a team, the skill to identify and resolve problems, respect for patient privacy, and the ability to build collaborative relationships.
  • The Communication Operator I at Sutter Health is responsible for handling incoming calls, routing them to the appropriate department or person, taking messages, and providing basic information about the business. They must communicate effectively with physicians, staff, and other healthcare providers while adhering to regulations and ensuring patient privacy and safety.
Applications are closed

Graduate Job

Business, Operations & Strategy•San Francisco

Description

  • CPMC-California Pacific Med Center Van Ness
  • Job Shift: Day/Evening
  • Schedule: Per Diem/Casual
  • Shift Hours: 8
  • Days of the Week: Variable
  • Weekend Requirements: Saturday, Sunday

Requirements

  • HS Diploma or equivalent education/experience
  • Keen problem-solving ability: comfortable performing in unforeseen scenarios and quickly changing from one task to another.
  • Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
  • Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
  • Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
  • Basic knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
  • Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
  • Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
  • Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
  • Ensure the privacy of each patient’s protected health information (PHI).
  • Build collaborates relationships with peers and other staff members to achieve departmental and corporate objectives.

Education requirements

Bachelors

Area of Responsibilities

Business, Operations & Strategy

Responsibilities

  • Receives incoming calls to the main switchboard/Private Branch Exchange (PBX), routes them to the appropriate department or person, and takes messages as needed.
  • Handles basic questions about the business, including hours of operation, directions and phone numbers for individuals and departments.
  • Gains confidence and cooperation from the physicians, staff, and other healthcare providers through competent job performance, attentive monitoring and care, and effective communication.
  • Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.

Details

Work type

Full time

Work mode

office

Location

San Francisco