FAQs
What is the primary responsibility of the Communications Manager?
The primary responsibility of the Communications Manager is to support email communication from Enrollment & Student Administration departments to Boston University's students while promoting university initiatives and ensuring consistent messaging across all communication channels.
What tool does the Communications Manager use for email communication?
The Communications Manager leverages Salesforce Marketing Cloud to draft, execute, and evaluate targeted communication campaigns.
Who does the Communications Manager report to?
The Communications Manager reports to the Director of Communications for Enrolled Students.
What experience is preferred for candidates applying for this position?
Candidates with 3-5 years of experience in marketing, particularly in higher education marketing, are preferred.
Is experience with Salesforce Marketing Cloud required for this position?
Experience with Salesforce Marketing Cloud is highly preferred but not required.
What are the key skills sought in a candidate for this role?
The ideal candidate should be attentive to detail, possess strong interpersonal and written communication skills, work well in a fast-paced, team-oriented environment, and be committed to diversity, equity, and inclusion.
How many students does the Communications Manager communicate with at Boston University?
The Communications Manager communicates with approximately 36,000 students enrolled at Boston University.
Is the position eligible for remote work?
Yes, the position is eligible to work remotely up to two days per week.
What benefits are offered to the Communications Manager?
Boston University offers generous benefits including health insurance, dental insurance, life insurance, tuition remission, retirement plans, and paid time off.
How does this position contribute to the organization's mission?
The Communications Manager plays a critical role in enrolling and retaining students by supporting effective communication strategies that enhance student engagement and promote university initiatives.