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Communications Manager - Neo

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L'Oréal

Feb 18

  • Job
    Full-time
    Senior Level
  • Marketing
  • London

AI generated summary

  • You should be self-motivated, adaptable, detail-oriented, and experienced in corporate communications, with strong project management and communication skills. Proficiency in Microsoft Office and basics of Adobe is needed.
  • You will develop and execute communication plans, manage stakeholder engagement, create content, leverage channels, measure effectiveness, coordinate videos, and oversee live campaigns.

Requirements

  • Self-motivated, with an appetite for working entrepreneurially and a track record as a self-starter.
  • Strong project management and communication skills, and the ability to execute programs and events with speed, accuracy and efficiency.
  • Must be adaptable to changing business conditions.
  • Outstanding influencing and interpersonal skills and a track record of working effectively and forming peer-level relationships with senior members of an organisation.
  • Excellent verbal and written communication skills, as well as, strong listening skills.
  • Proficient in Microsoft Office with a basic understanding of Adobe Creative Suite/Cloud, Capcut and Canva.
  • An uncompromising commitment to quality – detail oriented but able to see the big picture.
  • Team orientation, with a strong sense of commitment to team members and clients.
  • Strong technical knowledge of Microsoft products.
  • Extensive experience working in a high paced environment.
  • Degree level required, preferred in Corporate Communications
  • Experience working in a role relative to internal or corporate communications required.

Responsibilities

  • Collaborate with transformation project leads to understand key milestones, impacts, and messaging needs.
  • Develop and execute project related communication plans targeting specific internal stakeholder groups e.g. general project awareness building, stakeholder communication plans, townhall information points, developing monthly newsletter content, information relating to shut down of platforms in the lead up to go live, key dates etc.
  • Manage the implementation of global driven initiatives, strategically tailored to drive a high level of adoption for the UKI business audience e.g. adapting communication of the employee surveys and emails at key stages of the project.
  • Build relationships with communications partners in the organisation, as well as key stakeholders, to influence alignment and seek opportunities to leverage ideas across teams.
  • Create or adapt compelling content including senior leader communication, articles, FAQs in order to connect employees to global and local NEO objectives, business initiatives and department.
  • Leverage various communication channels (intranet, newsletters, town halls, digital signage, etc.) to reach diverse audiences.
  • Measure and analyse the effectiveness of communication and engagement efforts, providing recommendations for continuous improvement.
  • Create and maintain content calendar for key comms formats e.g. screens, monthly digest etc.
  • Oversee production of UKI NEO videos, working with an external provider.
  • Support on the maintenance of the UKI NEO sharepoint.
  • Oversee the go live comms campaign for total UKI.

FAQs

What is the main focus of the Communications Manager role in the NEO project?

The main focus is to develop and deploy effective communication strategies to inform and engage employees at L’Oréal UKI regarding the NEO project, which aims for a unified business language and approach across the organization.

What qualifications are required for this position?

A degree level education, preferably in Corporate Communications, and extensive experience in internal or corporate communications within a high-paced environment are required.

What key skills are needed for the Communications Manager role?

Strong project management, communication skills, adaptability, influencing and interpersonal skills, proficiency in Microsoft Office, and a basic understanding of Adobe Creative Suite/Cloud, Capcut, and Canva are essential.

Will the Communications Manager work with internal stakeholders?

Yes, building relationships and collaborating cross-functionally with various internal stakeholders is a crucial part of the role.

What types of communication materials will the Communications Manager be responsible for?

The role includes creating and adapting content such as senior leader communications, articles, FAQs, and managing communication plans targeting different internal stakeholder groups.

How will the effectiveness of communication efforts be measured?

The Communication Manager will measure and analyze the effectiveness of communication and engagement efforts, providing recommendations for continuous improvement.

Is experience in a fast-paced environment necessary for this job?

Yes, extensive experience working in a high-paced environment is required for the Communications Manager role.

What kind of projects will the Communications Manager be overseeing?

The role will oversee the go-live communication campaign for total UKI and the implementation of global initiatives tailored for the UKI audience, among other project-related communication activities.

Will the Communications Manager be involved in video production?

Yes, the role includes overseeing the production of UKI NEO videos in conjunction with an external provider.

Can I apply to more than one job at the same time?

Yes, you can apply to up to three jobs within a rolling 30-day window.

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L'Oréal

Retail & Consumer Goods
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.