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Communications Manager - Neo

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L'Oréal

1mo ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Marketing
  • London

AI generated summary

  • You must be self-motivated, adaptable, and detail-oriented with strong project management, communication skills, and corporate communications experience. Proficient in Microsoft Office and creative tools.
  • You will develop communication plans, create content, manage stakeholder relationships, oversee campaigns, and analyze engagement effectiveness to support project objectives and drive adoption.

Requirements

  • Self-motivated, with an appetite for working entrepreneurially and a track record as a self-starter.
  • Strong project management and communication skills, and the ability to execute programs and events with speed, accuracy and efficiency.
  • Must be adaptable to changing business conditions.
  • Outstanding influencing and interpersonal skills and a track record of working effectively and forming peer-level relationships with senior members of an organisation.
  • Excellent verbal and written communication skills, as well as, strong listening skills.
  • Proficient in Microsoft Office with a basic understanding of Adobe Creative Suite/Cloud, Capcut and Canva.
  • An uncompromising commitment to quality - detail oriented but able to see the big picture.
  • Team orientation, with a strong sense of commitment to team members and clients.
  • Strong technical knowledge of Microsoft products.
  • Extensive experience working in a high paced environment.
  • Degree level required, preferred in Corporate Communications.
  • Experience working in a role relative to internal or corporate communications required.

Responsibilities

  • Collaborate with transformation project leads to understand key milestones, impacts, and messaging needs.
  • Develop and execute project related communication plans targeting specific internal stakeholder groups e.g. general project awareness building, stakeholder communication plans, townhall information points, developing monthly newsletter content, information relating to shut down of platforms in the lead up to go live, key dates etc.
  • Manage the implementation of global driven initiatives, strategically tailored to drive a high level of adoption for the UKI business audience e.g. adapting communication of the employee surveys and emails at key stages of the project.
  • Build relationships with communications partners in the organisation, as well as key stakeholders, to influence alignment and seek opportunities to leverage ideas across teams.
  • Create or adapt compelling content including senior leader communication, articles, FAQs in order to connect employees to global and local NEO objectives, business initiatives and department.
  • Leverage various communication channels (intranet, newsletters, town halls, digital signage, etc.) to reach diverse audiences.
  • Measure and analyse the effectiveness of communication and engagement efforts, providing recommendations for continuous improvement.
  • Create and maintain content calendar for key comms formats e.g. screens, monthly digest etc.
  • Oversee production of UKI NEO videos, working with an external provider
  • Support on the maintenance of the UKI NEO sharepoint.
  • Oversee the go live comms campaign for total UKI.

FAQs

What is the main purpose of the Communications Manager role for the NEO project?

The primary purpose of the Communications Manager role is to deploy effective communication strategies and tactics to inform and engage employees about the NEO project, a global transformation initiative at L’Oréal UKI.

What qualifications are required for this position?

A degree at the level required is necessary, preferably in Corporate Communications, along with extensive experience in internal or corporate communications.

What experience is desired for someone applying to this role?

Candidates should have extensive experience working in a high-paced environment and demonstrated experience in planning and executing multi-faceted communication plans.

What kinds of communication plans will the Communications Manager be developing?

The Communications Manager will develop project-related communication plans targeting specific internal stakeholder groups, including general project awareness, stakeholder communications, townhall information points, and more.

Are there specific tools or software proficiency required for this position?

Yes, proficiency in Microsoft Office is required, along with a basic understanding of Adobe Creative Suite/Cloud, Capcut, and Canva.

Will the Communications Manager be involved in producing content?

Yes, the role involves creating or adapting compelling content such as senior leader communications, articles, FAQs, and more to engage employees with NEO objectives and initiatives.

How will success in this role be measured?

Success will be measured by analyzing the effectiveness of communication and engagement efforts and providing recommendations for continuous improvement.

Is collaboration with other teams necessary for this position?

Yes, collaboration with transformation project leads and building relationships with internal stakeholders and communication partners is essential for ensuring alignment and leveraging ideas across teams.

What kind of work environment can a candidate expect in this role?

Candidates can expect to work in a dynamic and high-paced environment that requires adaptability to changing business conditions.

Is there a focus on team orientation in this role?

Yes, a strong sense of commitment to team members and clients, along with team orientation, is emphasized for this role.

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L'Oréal

Retail & Consumer Goods
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.