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Community Employment Specialist 3

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State of Indiana

Jan 16

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Muncie

Requirements

  • You must meet the following requirements to be considered for employment:
  • Must have a High School Diploma or a High School Equivalent (HSE).
  • Must have one (1) year customer service experience.
  • Ability to understand the different funding sources available to customers.
  • Working knowledge of client tracking methods.
  • Advanced research skills and the ability to utilize internet-based resources.
  • Ability to communicate professionally and interact with different stakeholders.
  • Ability to manage relationships, motivate, and assist customers at various levels.
  • Ability to utilize State’s current client services program system.
  • Demonstrated experience utilizing Microsoft Programs such as Word, Excel, Power Point, Outlook.
  • Ability to prioritize work and be detailed orientated.
  • Ability to adapt to policy changes.

Responsibilities

  • Gather information from applicants, evaluate qualifications, educational backgrounds, and employment barriers.
  • Assist clients with job searching and resume building activities.
  • Review assessments, client background, and vocational plan interest to recommend and work with partner programs within the WorkOne offices.
  • Recommend and administer assessment instruments and interpret aptitude results.
  • Explain services available from other public assistance agencies within the community and make referrals.
  • Explain services to applicants and advise on employment opportunities.
  • Refer clients to the appropriate specialist concerning veterans’, disabled veterans’, and other specialized programs when necessary.
  • Utilize data tracking systems to ensure entry of all services provided to job seekers and/or business customers.
  • Assist with job/hiring fairs or events for talent recruitment.
  • Provide technical assistance for customers using automated systems including all ICC (Indiana Career Connect) programs.
  • Present education materials to groups and/or individuals.

FAQs

What is the salary for the Community Employment Specialist 3 position?

The salary for this position traditionally starts at $42,900.00 but may be commensurate with education or work experience.

What are the primary responsibilities of a Community Employment Specialist 3?

The essential functions include gathering information from applicants, assisting clients with job searching and resume building, reviewing assessments, making referrals to partner programs, providing technical assistance, and assisting with job fairs or events for talent recruitment.

What qualifications are required to apply for this position?

Applicants must have a High School Diploma or High School Equivalent (HSE) and at least one year of customer service experience.

Is this position eligible for supervisory responsibilities?

Yes, this role may be utilized in a supervisory capacity based on agency needs.

What benefits are offered to full-time employees of the State of Indiana?

Benefits include medical plan options, wellness rewards, flexible work scheduling, pension plans, paid leave policies, education reimbursement, and more.

What skills are necessary for success in this role?

Necessary skills include advanced research skills, professional communication, client tracking methods knowledge, Microsoft Office proficiency, and the ability to manage relationships and adapt to policy changes.

Is there an opportunity for accommodations during the application process?

Yes, reasonable accommodations may be available for individuals with disabilities to complete the application and interview process.

Are there opportunities for professional development offered?

Yes, there is an Education Reimbursement Program and free access to LinkedIn Learning.

How does the State of Indiana promote diversity and inclusion in the workplace?

The state aims to create a welcoming, accessible, and equitable workplace and is committed to recruiting and promoting employees based on individual ability and job performance without discrimination.

What is the process for applying for the Community Employment Specialist 3 position?

Interested applicants can review the job details and submit their application, ensuring that they meet the specified requirements for consideration.

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State of Indiana

Taking Indiana infrastructure, economy, public health, and community to the #NextLevel

Government
Industry
10,001+
Employees

Mission & Purpose

State government is more than senators, representatives, and elected officials. We build highways, provide drivers licenses, protect our children and vulnerable populations, create jobs, connect Hoosiers to job opportunities, maintain state parks, train law enforcement officers, and we run museums and hospitals. We also provide unemployment insurance, disability, and workers compensation, among countless other services. We're 30,000 strong and still have more work to do.

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