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Community Manager

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Mindspace

26d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Munich

AI generated summary

  • You need a BA, customer service and sales experience, strong communication skills, fluency in English and German, multitasking ability, and knowledge of the startup ecosystem.
  • You will engage and grow the community through networking and events, foster collaboration, ensure smooth operations, and address member-related issues effectively.

Requirements

  • * BA degree in a related field - a must
  • * Demonstrated customer service and sales experience
  • * Strong verbal and written communication skills
  • * Experience in marketing, writing, or managing social media – an advantage
  • * High level of English and German – both oral and written
  • * Practical, creative fast-thinker, fast on your feet and highly aware that others rely on you kind of person
  • * Multi-tasking should be a walk in the park for you
  • * Able to translate trends into actionable ways that anticipate customer and market needs
  • * Be familiar with the startup ecosystem and stay up-to-date on daily happenings in your city

Responsibilities

  • Building and maintaining a strong community via networking and events
  • Engaging, growing and nurturing the Mindspace community; keeping things fresh and interesting
  • Creating an inclusive environment that fosters collaboration and creativity — both internally and externally
  • Maintaining ongoing communication with operation and maintenance teams to ensure that all processes run smoothly
  • Being the point of contact for your community members and solving all member-related issues

FAQs

What is the role of a Community Manager at Mindspace?

The Community Manager is responsible for establishing and maintaining a strong community at their location through networking efforts, events, and engaging activities, all while providing an amazing experience for Mindspace members.

Where is the Community Manager position based?

The Community Manager position is based in Munich.

Who does the Community Manager report to?

The Community Manager reports directly to the Senior Community Manager.

What qualifications are required for the Community Manager position?

A BA degree in a related field is a must, along with demonstrated customer service and sales experience, strong verbal and written communication skills, and a high level of proficiency in both English and German.

Is prior experience in marketing or social media management beneficial for this role?

Yes, experience in marketing, writing, or managing social media is considered an advantage for this role.

What skills are essential for a successful Community Manager?

Essential skills include being a practical and creative fast-thinker, being highly aware of others' reliance on you, excellent multi-tasking abilities, and the capacity to translate trends into actionable strategies.

Is involvement in the local community important for this role?

Yes, being familiar with the startup ecosystem and staying up-to-date on local happenings is important for connecting with the community effectively.

What kind of experience is Mindspace looking for in relation to customer service?

Mindspace is looking for demonstrated experience in customer service, where the individual has successfully managed member-related issues and ensured member satisfaction.

Will I have opportunities for professional growth within Mindspace?

Yes, Mindspace values the growth of its employees and offers long-term career opportunities globally as part of the organization.

How can I submit my application for this position?

Applications should be submitted in English as part of the application process.

Boutique flex spaces, presenting a global mindset with a local flavor.

Real Estate
Industry
51-200
Employees
2014
Founded Year

Mission & Purpose

Mindspace is a provider of flexible coworking spaces that cater to the needs of modern businesses and professionals. They offer a range of creative and collaborative work environments, including private offices, hot desks, and meeting rooms, designed to foster productivity and community. The ultimate mission of Mindspace is to create inspiring, flexible workspaces that enhance the work experience and drive business success. Their purpose is to provide a dynamic and supportive environment where individuals and companies can thrive, innovate, and connect with like-minded professionals.