FAQs
What is the job title for this position?
The job title is Community & State Lock-In Coordinator.
Where is this position located?
This position is remote but must reside within the state of Missouri.
What are the primary responsibilities of the Lock-In Coordinator?
The primary responsibilities include reviewing member's claims data, working with the Medical Director on member utilization patterns, educating providers on the health plan Lock-In program, and partnering with the care team.
What are the required qualifications for this position?
Required qualifications include a High School Diploma/GED (or higher), a current and active LPN license in Missouri, 1+ years of clinical experience, and intermediate proficiency with computers and electronic clinical records.
Is prior experience in care management preferred?
Yes, previous care management experience is preferred for this position.
What are the expected working hours for this role?
The expected working hours are full-time, Monday to Friday, from 8:00am to 5:00pm.
Will travel be required in this position?
Yes, travel is expected to be between 0-10% within the state of Missouri.
Are there any specific software skills required for this position?
Yes, proficiency with Microsoft Excel and Microsoft Word is preferred, including the ability to use basic analytical formulas in Excel.
What is the company's stance on diversity and inclusion?
UnitedHealth Group is committed to diversity and inclusion and believes everyone deserves the opportunity to live their healthiest life, regardless of race, gender, or other characteristics.
Will I need to report my COVID-19 vaccination status?
Yes, UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Is there potential for career development in this role?
Yes, the company provides development for other roles employees may be interested in, along with performance recognition.
What kind of benefits does UnitedHealth Group offer?
Benefits include paid time off, medical and dental plans, a 401(k) savings plan, education reimbursement, and employee discounts, among others.
Are there any remote work requirements?
Yes, employees must have a dedicated work area that ensures information privacy and secure handling of sensitive documents.
Is working on weekends or overtime required for this position?
It may be necessary to work occasional overtime or weekends based on business needs.
Do employees need to pass a drug test before employment?
Yes, candidates are required to pass a drug test before beginning employment.
Does this position require knowledge of Medicaid and/or Medicare populations?
Yes, knowledge of Medicaid and/or Medicare populations is preferred for this position.